I received a sample of this with my new brewer and I'm glad I didn't purchase it. The flavor was absolutely terrible-like sweetened chemicals with a hint of chocolate. If I want hot cocoa, I will just buy regular mix and run hot water thru the brewer without a pod.

I didn't read the instructions, so used 12 oz water, so of course, no flavor. I had some Hot Chocolate powder and spooned some in. Did the trick. This time, used 10oz water, same thing. Next time will try advice from other reviewers, use 8 oz water, plus shake the pod before using. I do love the flavor, no aftertaste, so I'm happy!

I loved the idea that the whole family could enjoy their favorite drinks with a Keurig machine, but I can't stand the aftertaste of artificial sweetners. It really ruins the whole experience and I just threw out the cup of cocoa after a few sips. I really thought this would be a cool way for my daughter to enjoy her favorite beverage as well, but I don't want her drinking Sucralose either! Yuck!! Why not make some with sugar and some with sweetners so we have a choice?

Love the idea of k-cup hot cocoa, but this misses the mark. It's cloyingly sweet with a very strong aftertaste from the artificial sweeteners. Definitely not something I am comfortable giving to my kids. Would prefer a less sweet option made with real sugar.

These K-cups taste just like the packets. I do perfer to have my hot chocolate on the stronger richer side. I am disappointed that they are only good on the medium setting (out of 3 settings). Watery on the large setting. I will stick to buying my hot chocolate in a container that I can mix my own.

I bought a few items from keurig and swiss chocolate was one of them, I am having issues every time I placed a cup in the machine, it doesn't filter well and it keeps showing this message that is an error please remove cup. I remove it and place it back in then it does it again. Anyone else with this issue? Coffee works great!!!

These (along with any other instant drinks that come in k-cups) have been banned from our office Keurig! We've shaken the cups well before brewing and ran a clean cycle of water through with no k-cup after brewing each time and the needle stays clogged with goopy instant powder. The taste, definitely better than the cafe escapes hot chocolate. Tastes like hot chocolate mixed with water, pretty weak but drinkable. Although, it does tend to have a very chemical/plasticy after taste. Now we buy the regular envelopes (12 packets for under $2) and just brew hot water for them. Stronger flavor, way cheaper, and not messy at all, unless you open a packet like an overwhelmed infomercial actor spewing its contents all over the place.

My husband likes hot chocolate and I do once in a while. The flavor is quite good - creamy and chocolatey and convenience wonderful, but I am not entirely comfortable ingesting artificial sweeteners (Sucralose)and it does leave a little after taste. If you have a sensitivity to artificial sweeteners, then this is something to keep in mind. I think the flavor would be even better without the artificial sweetener.

Just ran out of the regular Swiss Miss mix and bought the K-cups by accident. I thought, no problem, we have a Keurig and I didn't have to go back to return the K-cups. I was so wrong! I have never taste such artificial mash up of nastiness. Looking at the label, it has something surprising, Steviol Glycosides also known as Stevia. This is not mention anywhere at the front or side of the box. Nope, it just says good olde Milk Chocolate. Seems strange, this is not even mentioned as an ingredient on this website. This new and improved flavor even has more calories and sugar than the previous flavor.

So glad to see Swiss Miss added to the line of K-cups. It is the same perfect, fresh flavor but without the lumpy, clumpy pouch and a wisk! It's the perfect compliment for the Keurig. Those who say there is not enough flavor may have forgotten it's cocoa - you have to shake the cup before you put it in so that all the flavor flows.