LG Blu-ray Disc Player with Streaming Services and Built-in Wi-Fi - BP350

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3.3 out of 5 stars

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Showing 191-200 of 389 reviews

Feb 20, 2018

ccf2

4 out of 5 stars review

Verified Purchase

Bought this one for the streaming capabilities and it does boy ray

Review from lg.com

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Oct 19, 2023

Daniel

5 out of 5 stars review

Verified Purchase

The best Blu-ray DVD for the price

[This review was collected as part of a promotion.] I loved everything about it

Review from walmart.com

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May 23, 2022

Hoyt

4 out of 5 stars review

Verified Purchase

Good for price

Not the best looking, but works flawlessly, I recommend

Review from walmart.com

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Nov 25, 2017

Jacqweline

2 out of 5 stars review

Streaming channels freezing

[This review was collected as part of a promotion.] When I 1st purchased this product I have problem with Netflix and Hulu freezing while shows were being viewed, so I put it removed it from my television. Recently I reconnected the player and it is still having the same issues, I was hoping they would have created a fix for this problem. I guess I am the only 1 having this problem.

Review from lg.com

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reply from Customer Service

We have some troubleshooting you can try in our help library article found here http://www.lg.com/us/support/product-help/CT10000018-1434403325217-others If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP

Feb 14, 2020

CindyShaiMom

1 out of 5 stars review

Very unhappy with this product.

[This review was collected as part of a promotion.] I bought this player to hook up to the internet using an older TV. It kept freezing up. I would need to unplug it and then restart it to stream Netflix. Now It comes up with an error message and will not stream at all. I then tried to play a DVD in it and the remote will not work.

Review from lg.com

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reply from Customer Service

We hate to hear that you are having issues with your BP350, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP

Feb 8, 2018

NoWorries32

2 out of 5 stars review

LG - Fix it, please!

Why hasn't LG done a software upgrade yet to fix the freezing on Netflix streaming? Or why hasn't LG posted something online or on these reviews to give consumers instructions on how to fix? I've done the software update. YouTube works fine. Please LG, for the love of the 3 LG TV's I have, the washer and dryer, and the Refer - Restore my faith in LG with this DVD player and do a software update to fix it!!!!

Review from lg.com

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reply from Customer Service

Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the Netflix application, to let our R&D team know your dissatisfaction with our Blu-ray player. We appreciate you taking the time to let us know what is going on so we can improve. ^CP

Jul 22, 2017

Doug Burk

4 out of 5 stars review

Easy Set up

[This review was collected as part of a promotion.] Very compact, easy to connect to TV. You need an HDMI cable (not included.) Compact in size, case is plastic not metal, weighs under 2 lbs. Excellent product so far. Gave it 4 stars for plastic.

Review from lg.com

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Apr 4, 2020

oramac9999

1 out of 5 stars review

Poor DVD player

I have had problems with this player from the first week. I have to unplug and plug back in the power to get it to eject the disk about every 4th or 5th time. Every time I go to play a DVD the on screen prompt to set up wifi pops up 5 or 6 times. It sill even pop up aside am watching the DVD. Like this model up on line it said it came with hulu it did not and there is no way to add it. This is just a couple of the problems with this player.

Review from lg.com

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reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Jul 10, 2018

goodmama417

2 out of 5 stars review

blu ray with wifi

[This review was collected as part of a promotion.] I bought this to stream you tube and netflix and I thought at first it was exactly what I needed I was so excited to use it, but I was disappointed upon first use. First, it took forever to download the apps, then i would put on you tube and when i would search for a title after typing it all in it would click back out to the main screen. It did this multiple times and it is very frustrating, then mid watching something it will go back to main screen. I don't know if they all do this but the one I bought has bad glitches, it seems very cheaply made.

Review from lg.com

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reply from Customer Service

We apologize this has happened. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC

Nov 12, 2018

Bstock

3 out of 5 stars review

Misinforming

[This review was collected as part of a promotion.] Just bought this for my father, so he could use it to stream certain apps. Figured I'd be able to download said app. All preinstalled and no choice to have other apps. Now I'm out the 60 -70$ I spent. I'm sure it works good for DVDs and blu Ray's. Disappointed

Review from lg.com

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