LG Blu-ray Disc Player with Streaming Services and Built-in Wi-Fi - BP350

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3.3 out of 5 stars

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Apr 22, 2023

Bluray player model 35

1 out of 5 stars review

Verified Purchase

Worst purchase

Played good for a while and then stopped playing blurays I sent it back for repair and it did it again and ots not the first 1 eighter had same problems on same model before this 1 but didn't have receipt to return it

Review from lg.com

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reply from LG Social Media

We appreciate your feedback as your satisfaction matters to us. We’re sorry to learn that you we're having issues with your LG Blu-Ray Disc™ Player with Streaming Services and Built-in Wi-Fi®, model BP350. Please know that this is not the experience we are trying to achieve. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Jun 11, 2019

ahurst1229

5 out of 5 stars review

Verified Purchase

User friendly

[This review was collected as part of a promotion.] I only bought the BP350 a couple of weeks ago but immediately found it to be extremely user friendly. The quality is great!

Review from lg.com

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Dec 3, 2023

anonymous

2 out of 5 stars review

Verified Purchase

NO HDMI CORD INCLUDED

[This review was collected as part of a promotion.] I honestly don't even know how good or bad the product is yet because it didn't come with everything necessary to get it up and running. I'm very disappointed.

Review from walmart.com

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reply from LG Digital Customer Care

Hi, Mia. Thank you for sharing your feedback about the Blu-ray Player (BP350) model. We understand your concern about not having all the necessary components to start. We are committed to ensuring that our products are delivered with all the necessary components to provide a seamless experience. Please contact Walmart customer service at 800-925-6278 for immediate assistance. If you still need help, please send us a private message on social media @LGUSSupport, and our team will be more than happy to guide you through the setup process or address any missing components. We appreciate your patience and look forward to assisting you. ^Juvy

Feb 28, 2018

Spider Webb

4 out of 5 stars review

Verified Purchase

Great features poor reliability

[This review was collected as part of a promotion.] The size and features are great! Streaming works as expected but the unit would not open after 8 months and not return my CD.

Review from lg.com

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Mar 6, 2024

DiDiBlue52

5 out of 5 stars review

Verified Purchase

Great buy for a non techie!

[This review was collected as part of a promotion.] I bought this a bit ago and did not realize it did not come with connection cord. The player is small but powerful and very easy to set up. I would buy again!

Review from lg.com

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Jun 13, 2021

Wraith01

5 out of 5 stars review

Verified Purchase

Reliable and ‘sound' performance

[This review was collected as part of a promotion.] This sound bar and subwoofer combination provides a powerful, clear and rich sound. I couldn't be happier with the equipment and it's price point. True value.

Review from lg.com

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Jul 5, 2019

Robniel

3 out of 5 stars review

Verified Purchase

Everything needed not included.

Works fine with my LG TV, but had to acquire hookup cable separately at extra cost -- not too owner friendly. The owner's manual (54 pages) was also not included and had to be accessed online -- also not too owner friendly.

Review from lg.com

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Mar 27, 2019

UnhappyLGcustomer19

1 out of 5 stars review

Verified Purchase

Cheaply made

[This review was collected as part of a promotion.] I returned the lg blu-Ray/dvd player. It froze up the first time I tried using it. And The remote was cheaply made.

Review from lg.com

Helpful?

reply from Social Media

Hi, I hate to hear you were not satisfied with the Blu-Ray player you purchased. If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ

Jul 15, 2019

DMP dmp

1 out of 5 stars review

Verified Purchase

Closed Captioning does NOT work properly ...

Downloads are always slow and interrupt viewing constantly, along with closed-captioning not working correctly. Extremely frustrating when just trying to relax. Will probably return this item within the sixty days.

Review from lg.com

Helpful?

reply from Customer Service

Please contact LG Customer Support so that we can better investigate your issues with your Blu-ray player and assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

Feb 24, 2021

DonaldHowardbbq

5 out of 5 stars review

Verified Purchase

Easy to use

[This review was collected as part of a promotion.] This bluray player was easy to install and is easy to use. Plug into to tv and it is ready to watch. Moderately priced All is good

Review from lg.com

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