Hello, Debra.Thank you for reaching out to us and taking the time to provide feedback on our Coleman® Propane Camping Gas Cylinder 4-Pack. We're sorry to hear that your order was canceled without explanation. We appreciate you for bringing this to our attention. We work passionately to achieve such satisfaction from our customers by continuously improving our products and services. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department. Please let us know if there is anything else we can do to help you. We value your time and will be pleased to assist you if you have any more questions or issues. Have a wonderful day.