Gave this printer a year to prove its worth. Failed miserably!!! I can honestly say I have never been so frustrated over anything in my entire life more than this printer and user manual. I cannot return it, cannot even give it away.

This printer takes aggravation to a new level. The touch screen often takes several tries before it registers a touch. Printing from Mac via wifi is hit-or-miss at best.

Bought this 2 months ago. Great features, very good quality prints for the price. got some help setting it up the first time, and it's working excellent.

Anyone have any idea why, after printing is complete, the printer shuts down for a few seconds, then starts loudly shifting something around inside for a full 35 seconds? That stops and all is quiet. Does it the majority of the time, but not every time.

This is NOT compatible with a Mac. I spent HOURS with a tech and they still could not help me get it set up the scanner to work consistently. 9/10 an erroneous error message will pop up and no amount or rebooting (the canon or my computer or my router) would do the trick.

Will not print This machine will do anything EXCEPT print from my computer using the paper tray. The machine says it is out of paper. Its clearly some type of software or driver error, because I can copy pages and they will print from the tray, I can print from my phone and they print from the tray and come out beautiful. But the whole reason I bought a printer was to PRINT from my computer. If I feed a single sheet at a time into the MP slot, yes, that is a work around. But the machine will say it needs paper when it is full of paper, and has no problem printing a copy from the tray? I will be returning it, Schoolwork does not wait, I don't have time to mess around.

LOOK: I received this product in exchange for my unbiased opinion. Overall I like the look of the printer. I enjoy the look of the touch screen and shape of the printer overall. I do wish it came in the color black though. FUNCTIONALITY: The printer connected very quickly to my wireless network and setting it up was a breeze. One problem I faced at set up was installing the driver onto my laptop as it has no optical drive. Since more and more laptops are being produced without an optical drive, it would be nice for alternate installation directions to be front and center for ease of set up for all computer types. I got it to work after going through some extra steps. The printer and copier itself prints beautifully and produces great images. But I would say that I feel the printer, for the large size it is, should hold way more paper so it would not have to be refilled as often. PRACTICALITY: The printer weighs well over 50 lbs. and I had to recruit help to get it upstairs to my office. With traditional inkjet printers they are more mobile and can be moved from room to room if needed. This printer is not mobile. Once you pick a place you want it to go you'll probably have to leave it there. PROBLEMS: My only complaint would be the cost and availability of cartridges. I'm used to being able to pop into my local department store to buy my ink cartridges but the cartridges for this printer are not as readily available. I hope the ink lasts long enough to make the price and inconvenience of finding replacement cartridges worth it. VALUE: I found this printer to be a little on the expensive side for my needs. Since I don't have a need for a fax machine and probably will rarely use the copier feature, the price is a little high for me. For someone who regularly utilizes all the features this printer has, I think the price may be worth it.

I received this product in exchange for my unbiased opinion. Packaging: The product was packaged securely. The picture instructions on how to remove from the box were confusing & didnt help but I figured it out. Set up: The best part about set up is that it was very easy & I don't consider myself tech savvy. The least thing I liked is that the print for the set up instructions in the manual were too tiny. I had to get a magnifying glass to use WITH my glasses! However, I followed the instructions easily. It was a little taller than I expected so make sure you measure your space against product measurements. Fortunately, it barely fit in my space. Product: Everything has worked just fine so far & I use most features at least 5 days a week. The touch display panel is large & easy to read. Make sure to remove the protective film over it. It easily connected to my computer, internet, & phone line. Copy quality is great. I really like that I can send faxes to my work email/fax #. Con: What I don't like is that the printer goes to sleep & I have to touch the display to awaken to use the air print feature from my phone...my previous printer received negative reviews for this but I never experienced that, but now I'm experiencing it with this Canon. Hopefully, its a trick to this & I'll figure it out because what's the use of air printing if I can't do it from my bed? Overall Product: This model has basically everything I need to use for a small home office. I'm expecting to get some years of good use out of it. I would definitely recommend it.

It has great printing everything is really clear and bright. My only issue with it has so many options that I have not been able to utilize not even close to all it has. The owner manual is 164pages long to print, so I am disappointed that I haven't been able to completely utilize the printer

Do not buy!!! The printer goes to sleep and will not wake up. A known issue with this printer and no easy fix that I can find. Also you cannot reach tech support without at least an hour wait on hold!!!! Instruction manual is 773 pages long....no way a normal person will figure things out, its written for a professional IT person. In the right setting probably a good printer but not for home/home office use.