I had the same problem hundreds of others had--the product is great but it's impossible to get it out of the box. Why?--Press 'n Seal uses a plastic cutter but Cling Wrap uses a metal one. I epoxied the metal cutter from Cling Wrap on my Press 'n Seal box and now it cuts fine. Why haven't you thought of this instead of replying with canned replies to "call us to talk about it?" This is a simple packaging problem you should have solved years ago. The product is unique and expensive enough that you could spend a bit more on the package and nobody would notice. Wake up Glad!

The seal wrap I would give a 2 as once you expose it to cold in the refrigerator or freezer it does not keep its seal very well. The dispenser however is a zero! Absolutely the worst dispenser I have ever used. A cheap plastic serrated strip which does not cut anything, nor do scissors work. Obviously the designer of this box never actually tried to use it to dispense an entire roll.

I love press n seal, but now that the cutter on the box has been cheapened up to plastic look-alike, it's "not cutting it"! Literally! I could overlook that the box always falls apart, but at least that cutter would keep things tidy. But now, it's frustrating. Like hanging wallpaper in a wind tunnel. Come on Glad, If i can't get your product out of the box without ripping it with my angry claws, I'll likely switch back to some good ole aluminum foil.

I have been buying GLAD products for years and began buyng the Press 'n Seal 2 years ago. I know you have a good product but really don't you have anyone testing the packaging of this product? Does anyone but I know that the lid doesn't stay closed and therefore jams the drawer every time I open it? and the plastic roll turner is always out of place. I think I've purchased my last roll.

This is the only plastic wrap that really works. It seals tight on almost anything. We needed to cover my husband's forearm for a week after surgery in order to shower. Press n' Seal is perfect! I use about 3 feet. It sticks tight to the bandage as well as his skin, and no water at all leaked in. It would be great on arm or leg casts as well. Dry off with a towel, unwrap, done. I'm going to tell his surgeon about it tomorrow!

I love the product and finally used up an old supply. I bought a new box and was very disappointed upon trying to dispense the product from the new dispenser. The cutter is PLASTIC and on the TOP of the box. It is TERRIBLE. I've resorted to using a pair of scissors to cut the product and once this box is used up I will never buy another as long as this cutter design is employed. Using scissors is difficult as the product sticks to the scissors, adding to the frustration. If you fix the box, I'll buy it again, as the product is truly wonderful.

I love Press N Seal. You actually use less than with a cling type wrap and adheres way better. If you need to cover something odd shaped - this does the trick. It seals tightly - so you know it is going to stay fresh. I love it. BUT - the packaging design is awful. Because it is sticky, it is a little harder to pull out of the box. When you have used about a third of the box, the little plastic end rolls fall out and won't stay in. Then, the box starts to tear - and it is all down hill from there. Glad ought to quit treating it like a regular plastic wrap - and design a new package just for press and seal. I bet more people would use it if they had a better experience with the package design. I wonder how many people get frustrated with the packaging and quit buying it...

I hardly use lids for containers anymore because this creates such an amazing strong seal. When I use to cover a container, it is strong enough for me to stack in the fridge.. can't do that with regular cling wrap. They also make great baggies, they create a good vaccum seal to prevent freezer burn.

I have a problem tearing it off the roll ....the cutting edge on the box is very poorly designed ...I don't understand what they where thinking .. I need to cut with a knife or scissors. I am old but not that weak. Will not be buying again..too much trouble an work to get cover for bowl..

I have had enough pain of trying to use this product. When I near the end of trying to cut off a sheet the wimpy plastic cutting edge glued to the flimsy cardboard top can't get the job done. It takes what should be an easy two hand task and turns it into (a) put the box and roll down, (b) go get the scissors, (c) cut the roll and (d) go put scissors away task