Loved the original product but don't like the texture of the current product. Until I read some of the other reviews I didn't realize what the difference was. There has also been a change with the Ultra Soft, which my husband likes, which has resulted in underwear that needs more work to clean. He is unable to see so he is unaware of this issue.

After using Charmin for most of my life, I will not buy again. We used the Ultra Srong which we felt was both strong and soft. We opened a new pack today and both my husband and I were shocked at how awful it was. What happened? It is like sandpaper!! It will go in the trash as soon as I can buy another brand! Plan to warn all my friends and family member that I know who use it.

[This review was collected as part of a promotion.] I didn't think I could really care about toilet paper so much, but my dad really got me on the Charmin bandwagon. They buy Charmin Ultra Strong for their house and I initially loved how soft it was and that you don't have to use much. I got some for my house and came to love it even more. I never get the "accidental poke through" and feel clean after using the bathroom. I also feel like I am not wasting toilet paper now, which makes me feel better overall! Great product and I would highly recommend any of the Charmin products.

I have been buying Charmin Ultra Strong for years and like the Thickness and Strength, but I am disappointed that the Rolls are much Narrower now and each sheet is smaller - less than 4inches square..!!. Maybe you hoped that nobody would notice...but we did. Please make the rolls wider again.

CHARMIN RED IS THE ONLY TOILET PAPER THAT I HAVE AND WILL EVER USE. MY CHRISTMAS TREE THIS YEAR WAS EVEN MADE OUT OF PACKS OF CHARMIN. I ALSO GET LOTS OF CHARMIN FOR MY BIRTHDAY, CHRISTMAS....ANY TIME OF THE YEAR. IT IS DEFINITELY STRONG AND IS THE ONLY DEPENDABLE TOILET PAPER.

What have you done to this paper? it is not strong any longer and breaks immediately when in contact with water. I´ve been using this product for years and it had the right make up. Not any longer. It seems to be poorly made and the quality and strength is gone. You cannot fool us, the consumer. I will not recommend it to any one any longer until it goes back to the original level of quality. Thanks

I have using Charmin Strong for years and now you have ruined it by making the roll a half inch shorter. If you think no one would notice, you are wrong. I guess I will have to switch to another brand. It is a shame that you try to sneak this change and not think people will not notice it. You have lost a customer...

I would never use anything but Ultra strong. Now the last time I purchased It they had been totally changed. You have made the rolls so big they won't fit in my paper holder and they are now only 1 ply You need to go back to the 2 ply or I will have to switch to Northern or Cottonelle

my butt didn't get smaller my hands didn't get smaller for some reason you've made the rolls smaller

you dont use less toilet paper you still have to double up because fluids will go throught it and end up on your hands