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Customer ratings & reviews for
Samsung 55" Class 4K Ultra HD Smart TV - UN55JS700D
4.5 out of 5 stars
stars163 ratings162 reviews
  1. 5 stars77% (125)
  2. 4 stars13% (21)
  3. 3 stars3% (5)
  4. 2 stars0% (0)
  5. 1 star7% (12)
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Showing 21-30 of 162 reviews
Aug 2, 2017
John
5 out of 5 stars review

Verified Purchase

4k he is amazing

Great start

Helpful?2IS68B7GDOM815291850097
Sep 2, 2016
Pupadorn
1 out of 5 stars review

Defective Out Of The Box

After spending 90 minutes removing the old TV and setting up the new one, I turned on and there was sound for 2 seconds and large black and white distorted colors on the screen with small hints of red and green streaking in the background. Called Sam's and they have arranged to exchange. Hope the next one works, from the reviews it sounded like a good deal and price was great.

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Mar 10, 2016
PhilNV
5 out of 5 stars review

As good as I expected it to be.

This set replaces an older Samsung that I moved to another room. I have had no problems with it at all. The price was good and the quality was all that I had expected to get from a Samsung. The set I replaced is 8 years old and still works great. My new one has Ultra HD and the picture is fabulous.

Review from Samsung US
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Nov 29, 2015
Lo1985
1 out of 5 stars review

Disapointing

Initially I received my TV and was completely impressed with the picture and features. Then I started a Netflix 4K TV show that featured mostly dark scenes. That's when I noticed the extreme light bleed and flashlighting on the screen. Along the edge there were bands of light dulling the image and clouds of light on about 40% of the screen. Once you see it you can't unsee it. I noticed it in any show with darker colors. While a common problem in LED TVs, I don't think 40% of my screens image being dulled is acceptable. More so since I went for the Samsung SUHD vs. the standard Samsung UHD. I'm exchanging for a new one of the same model to see if the problem persists. I'm also extremly hesitant to deal with Samsung Customer Service as I had a recent poor customer experience with my S6. Starting to think I should have learned my lesson the first time.

Review from Samsung US
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Jan 26, 2016
Tagguy
5 out of 5 stars review

I am very pleased with my new Samsung TV

I have only had the 55" 4K for 2 days, but I couldn't be happier with the quality of the picture. Very easy to set up and login to my network. I was up and running in a matter of minutes. My son recommended Samsung and glad he did.

Review from Samsung US
Helpful?2IS68B7GDOM815291850097
Nov 22, 2015
dktv001
3 out of 5 stars review

Great picture, tough integration with other AV setup

I love this tv's picture and the sound is good for a typical setup. However, I wanted to use this with a sound bar and have ran into many issues.. 1) Non samsung sound bad, I can not control the audio volume with either optical or bluetooth connection. (Returned the sound bar I bought). I did more research and felt like I could get a Samsung soundbar or one that supports ARC. However, I read about other issues there.. ARC might not support the higher quality HD DTS etc features, also the bigger issue for me is turning on or off the sound bar. It seems that with ARC with the right setup you can get the TV to turn off the sound bar or it just times out with no signal, but getting it to turn on is an issue. I can not program the remote to turn on or off a sound bar with the TV, so now I need yet another remote... The whole experience with these issues for external sound has me a bit upset with the product. There is no reason why the TV should not be able to control volume for example via bluetooth device.. No support for any type of programing on the remote for basic audio accessory has me disappointed too. After reading many pages on the web/ Amazon / AVS forum, I am not sure I can get an audio setup to turn on and off the system by controlling the TV and thus I need different more remotes to control the TV and the external sound. This just seems crazy and insane for this type of TV..

Review from Samsung US
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Mar 12, 2016
Micada
5 out of 5 stars review

Spectacular TV and more!

We cannot believe the picture on this TV and the features. We just set it up yesterday and have been awestruck at the images. I watched a movie from 1991 and it looked better than ever. The sound quality was a surprise. We normally run the TV through a receiver so we didn't use the sound quality as a deciding factor in our decision to purchase this TV but it is so good that we haven't connected our sound system as of yet. The integration to Netflix, Hulu and social media is seamless. We were really surprised when the "Extras" popped up as we were watching. the integration and options add an extra layer to your TV watching experience. We're so excited and pleased that we made this purchase!

Review from Samsung US
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Dec 22, 2015
RRRuth
5 out of 5 stars review

One issue - I can't hook up my "TV-Ears"

On my last LG TV, I could use the Audio output jack to run a separate headset for a family member who is hard of hearing. That output was available along with the regular sound output. On this TV, the audio out is only available when the regular speakers are off.

Review from Samsung US
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Mar 21, 2016
Slimtim
5 out of 5 stars review

Great Computer Monitor

Purchased this TV as a Computer Monitor (I set it to the 1080 resolution). I also have a Blu Ray Player hooked to it. The colors are great. The upscale to 4K is really amazing. When I watch a movie, it is so life like that I also feel like I'm on the set. Highly recommend this product!

Review from Samsung US
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Mar 8, 2016
UWCIN
5 out of 5 stars review

First time buyer, now a forever buyer

I've always bought Sony TVs or Panasonic. Never in my mind would I have thought my spouse and I would buy a Samsung. The color and visual aspect of this TV is absolutely stunning! The picture is much brighter than the regular 4K and curve. Volume options on this TV is wonderful also. Can't forget to mention the price we paid! Well worth our money and their customer service is absolutely amazing. That's a definite plus!

Review from Samsung US
Helpful?2IS68B7GDOM815291850097