Hi Tony, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Thank you, T-B-! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Frame Art TV. 

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Patricia,We appreciate you sharing your feedback regarding parts missing from your Q60A TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Walmart directly for assistance. We hope your issue is resolved in a timely manner.To assist you in learning your TV's various functions, features, and settings, please know you can download the Q60A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the Q60A TV under "4K QLED TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual. I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. Or text "SUPPORT" to 800-726-7864.For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app2) Manuals & Software 3) Warranty Info4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.~ Samsung Specialist

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.