Hi JocelynH, thanks so much for your review! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Billtheangrybeaver, Thank you for choosing the Q60A QLED TV and taking the time to share your experience with the Hulu app. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, reinstalling the app again, and completing full reset of Smart Hub to correct the issue. Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update. Additionally, please know you can reinstall the Hulu app. Navigate to Apps, find the one you are looking for and long press the Select button on your remote. The pop up menu will allow you to reinstall any app of your choosing. I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist

Scotty13: Thank you for your review of the 2021 Samsung Q60A TV. You can view the embedded e-Manual that contains information about your TV's key features. You will also find step-by-step instructions on great features such as Multi View where you can watch what’s on your TV and your phone on the same screen at the same time and Tap View which allows you to mirror your phone on your TV with just a tap. The manual is available directly on your TV at: Settings > Support > Open e-Manual It is also available online on the Samsung website in the Download Center. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting. You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. Filmmaker Mode™ is a trademark of UHD Alliance, Inc. You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image. For further assistance with settings adjustments, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions