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Customer ratings & reviews for
Sun Joe iON16LM 40V iONMAX Cordless Lawn Mower Kit W/ 4A Battery & Charger
4.5 out of 5 stars
stars106 ratings106 reviews
  1. 5 stars75% (79)
  2. 4 stars17% (18)
  3. 3 stars0% (0)
  4. 2 stars2% (2)
  5. 1 star7% (7)
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Showing 81-90 of 106 reviews
Mar 10, 2017
NoNick
5 out of 5 stars review

Verified Purchase

Sun Joe

Seems to be a well-built excellent machine. Too early in season to actually use it to mow grass.

Review from walmart.com
Helpful?17K1HMAEYKT815280501416
Sep 29, 2019
Theresa
5 out of 5 stars review

I'm a retired woman and it only took 5-8 minutes to assemble. It's not as quiet as reviews indicate but not loud enough to bother you. It cuts great but remember to empty bag a few times if cutting tall grass. I love it!

Review from walmart.com
Helpful?17K1HMAEYKT815280501416
Jul 29, 2020
j821
2 out of 5 stars review

Mixed Resluts

Bought this 2+ years ago. Loved it. Light weight. Cut well and battery easily lasted fro what I needed. But then it just died. Motor simply stopped. Disappointed.

Review from snowjoe.com
Helpful?17K1HMAEYKT815280501416
Oct 24, 2018
WalmartCustomer
5 out of 5 stars review

We are both retired so the weight of this lawnmower was a prime concern. It was easy to assemble, easy to start, and cut our yard with ease. No gas or gas cans, little noise, and super easy to handle. I would highly recommend this mower, the buying experience, and general experience. Thanks.

Review from walmart.com
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Aug 24, 2019
ShopperS
1 out of 5 stars review

Arrived Defective

Aug 2019 Mower arrived defective - one front wheel was crooked - couldn't even roll it out of the garage after all the trouble researching options, assembling, and charging the battery. (btw: contrary to the manual, the BOTTOM handle was not attached out of box, and it takes some muscle/hand strength to attach that bottom one). The wheel was at a significant angle, rubbing up against the steel bar - which would cause wear. Regardless, one would not have even been able to push the mower straight. Sun Joe acknowledged it was defective (after one rep simply hung up upon hearing it was a product issue), but I'm not taking a chance on another badly manufactured one (suggest you don't either!) Will choose a different brand. I have an electric Sun Joe that I purchased years ago, but the quality

Review from walmart.com
Helpful?17K1HMAEYKT815280501416
reply from Snow Joe + Sun Joe

Dear Walmart Customer,So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). We promise to do our best to make sure you are satisfied 100%.ThanksCustomer Service TeamSnow Joe + Sun Joe

May 29, 2019
billypuppy
4 out of 5 stars review

One Star Loss...

This lightweight machine does a very good job cutting my tiny urban lawn. It's quiet and the battery lasts long enough (35-45 minutes) for most small lawns. Do use the highest grass setting unless you want to scrape your lawn. I deducted one star because the grass catcher is a real pain. It fills up after about 3 passes and needs emptying frequently. I would have preferred a mulching attachment.

Review from walmart.com
Helpful?17K1HMAEYKT815280501416
Sep 22, 2020
Love Sun Joe
5 out of 5 stars review

Five stars

I can honestly say that this company gives above and beyond customer service. My mower stopped working and with no hassles and jumping thru hoops I had a new one within a week. Mower great for someone who has had operations in both hands. I am going to order more from this company that is for sure.

Review from snowjoe.com
Helpful?17K1HMAEYKT815280501416
May 28, 2019
Mary Jo
5 out of 5 stars review

Love this mower!

We've used our SunJoe Ion lawn mower for three seasons, now going into our fourth. We have a small, mostly flat yard with twists and turns around gardens. We LOVE this mower! Its quiet, cuts beautifully and is so light weight I can lift it if need be (I'm 68.) I certainly have no trouble using it. Thank you so much for creating this lawn mower. I'd been using an electric for many years but now... no cord! Its a delight not to have to wrestle a cord around the yard. We also have own the pressure washer. We sing SunJoe's praises to anyone interested.

Review from snowjoe.com
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Jan 29, 2017
BigDaddy
1 out of 5 stars review

Buyer beware

Purchased this from Sharpprices through Walmart.com. The mower is listed as new on the Walmart website, but they sent a reconditioned one. I called Sharpprices and was offered a $50 credit which I accepted due to the hassle in alternatively returning the mower for a refund. If you decide to purchase anyway, beware that the Walmart extended warranty listed with this item is for a NEW product - not a reconditioned one. You need to search for the reconditioned extended warranty in their website and purchase that one.

Review from walmart.com
Helpful?17K1HMAEYKT815280501416
reply from Snow Joe + Sun Joe

Dear Walmart Customer,So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (M-F 9-6EST and Sunday 9-4EST). We promise to do our best to make sure you are satisfied 100%. Thanks, Andres.

Jul 26, 2019
PL
5 out of 5 stars review

Lightweight, powerful, makes mowing a pleasure!!

Absolutely love it....it is lightweight, and cuts through grass well. I did not realize that what got me tired more than anything when mowing with my old gas mower, even if self-propelled, was the weight of it! And not the actual mowing itself! This Sun Joe makes mowing fun and pass by quickly!! Am less tired. I used setting "3"....left a tall enough nice grass blanket to not get burned by the summer sun. I did not use the bag however. Some initial clippings of pine needles/grass mix piled up inside the back chute door area, but once removed, the grass itself never piled up at all after that. The suction is very good, slightly less powerful than a gas mower, but even 1 foot tall grass spikes got cut well. I could not finish my 1/3 acre lawn, the battery was weak at that point. You are not to let it die completely. It is quiet, runs smoothly, does not bounce, and cuts through small twigs, and medium pine cones that rolled in the way. It "gears up" if you reach thicker grass and cuts it well. Due to its narrow cutting path of 16 inches, it fits into the smaller areas of my yard. In the past, my old mower did not fit so I had to use a grass trimmer. Another plus with this Sun Joe! I tried to order another battery on the Sun Joe website, as they offer a small discount seeing you bought their mower, but it is a blank white screen after you click on the product you are seeking. I wrote them hoping they can help me out. I had been watching neighbors with another brand cordless, and after researching the two, saw that Sun Joe never ever has issues like that other one. And, at registration you can increase your warranty time for a few dollars more.... I look forward to taking good care of this mower and it doing that for me!

Review from walmart.com
Helpful?17K1HMAEYKT815280501416