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Customer reviews for Samsung 7.5 cu. ft. Gas Dryer w/ Steam Sanitize+ & Sensor Dry for
Samsung 7.5 cu. ft. Gas Dryer w/ Steam Sanitize+ & Sensor Dry
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4.2 out of 5 stars
stars64 ratings64 reviews
  1. 5 stars73% (47)
  2. 4 stars9% (6)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star17% (11)
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Showing 61-64 of 64 reviews
Feb 8, 2025
not satisfied
1 out of 5 stars review

not great

every year you will have a problem. turning second year now and tadah! another problem same as last time.

Review from Samsung US
Helpful?1GT8MR1ESJ5O15278460232
reply from SEA Care

Hi there, We are aware of the difficulties you had with your dryer. We're here to help you. We would love to speak to you to learn more about your experience with your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148371330) to help our team pull up your information when you message us. Thank you. -Kimberly

Jan 31, 2023
Mary Angel
5 out of 5 stars review

Great!

[This review was collected as part of a promotion.] I bought this 3 months ago and love it! You can configure everything!

Review from Samsung US
Helpful?1GT8MR1ESJ5O15278460232
Sep 11, 2023
Customer
1 out of 5 stars review

Dryer

2 of the dryers that came arrived broken. So bad that I had to get another different kind of dryer.

Review from Samsung US
Helpful?1GT8MR1ESJ5O15278460232
reply from SEA Care

Hi there, We want you to have a better experience than this. Let's help you. We would love to speak to you directly to gather more information about the damaged dryers. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146279232, to help our team pull up your information. Have a great day! ^Chrystel

Sep 17, 2022
Angry
1 out of 5 stars review

Immediately broke

I had the dryer for 4 days before it started making a terrible grinding noise

Review from Samsung US
Helpful?1GT8MR1ESJ5O15278460232
reply from Samsung Care

Hi There, Thanks for reaching out! We understand your situation concerning the dryer making grinding noises. Here are links that will help you address your concern with the noise situation. Samsung dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/?gclid=CjwKCAjwyaWZBhBGEiwACslQo5Wu_Oojbu2NazCAQsxj2YmeA-XUxB6Qp4qRy6oWOTWnG_LqN7SasxoCHCwQAvD_BwE What noises your dryer makes and why: https://www.youtube.com/watch?v=86vxZamgYwQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide them with this number 1144938129 to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Chrystel