Good Morning. We are sorry to hear about your child's experience while wearing the Members Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning We are sorry to hear about your experience with odor as you should be getting only the very best quality when you choose the Member's Mark baby diapers. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Thank you for your feedback, Andrew. We recently improved our diapers to make them softer and more absorbent for your little one’s comfort and protection. While the count per box changed, the upgrades were made to deliver even more value. If you have questions, feel free to call us at 888-301-0332.

Good Morning, so sorry for the leakage issues!.. We value your feedback and will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more diaper information in order to continue to make our diapers work well for your little one.