Hello Rochelle, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire, 3.2 Cu.Ft. Compact Refrigerator with Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.