We had to send our jetson back because it quit charging. First off you can't get anyone on the phone and finally we got some communication and we were told they no longer made our unit and that they would send us a new one but a different model. There warranty clearly states that they will refund your money within one year if you bought it from them but instead they tell me they are sending me a similar unit. So for 2 weeks since they sent me a tracking number all it says is label created. I reached out to jetson again and the only info I got was that they are behind on orders. So why don't you just refund me my money then? This is the last time I will do business here.

[This review was collected as part of a promotion.] So long story short, this is a hover board with a seat on top and a place to put your feet. Assembly was very very simple, I would adjust the instructions slightly... but just looking at the photo made it easier. The durability is decent and as an adult of 150lbs... I was having a blast riding it without issue. Comfort level was good for my teenager, as well as myself. It goes, I would guess, about 8mph and that seems like 100 when you are on it. The bluetooth speaker is ook, not top quality... but that was to be expected on it and at this price range. The lights rock, really makes the ride fun to watch... when you are not on it! Overall, we are VERY happy with it and I feel this is a much safer option compared to the hoverboard alone.

My son loves this thing. We had a charger problem right after Santa brought it here. Jetson stepped right up and fixed the problem. The customer service was excellent. The cart itself is awesome! The charge lasts and charges pretty quickly. The lights on it are an added bonus. Pretty fast too and turns on a dime. My husband and I ride it as well and we love it. Great product easy to set up and charge. 5 STAR *****

My son was so excited for this. We have nothing but trouble with it. It won't go fast and it loses power after about five minutes. A friend put his hoverboard on it and it went forever. Now, we have to return it and they don't have anymore to exchange for.

[This review was collected as part of a promotion.] This is amazing for kids and adults. We have just as much fun on it as the kids! Very well made and lights up. You can extend it from short to long. Goes frontwards and backwards. You just steer with bars on each side. Or you can take attachment off and ride the board part.

I bought this product for my granddaughter for Christmas. It only worked for one day. So disappointing, plus I can't get a new one because the product is out of stock and Jetson has no idea when they will be back in stock. She asks me every day , "when will I get a new one."

Bought this for my 11 yr old for Christmas & he was so excited. Easy to assemble. We charged it for the specified time & he enjoyed riding it. However, charge lasted at most 10 minutes then it died. Left it charging for a longer period but, same thing, died after 10 minutes. For the price, it should keep charge a lot longer. Bought this online at SAMs website & have initiated the return on it. Now I have a disappointed 11 yr old.

Our grandkids got one for Christmas, ages 9 & 11....they have been riding for 2 days non-stop! Even their mom and cousins have been riding them for hours! Great toy! Would like to buy 2 more, but ya'll are out of stock! Worth the money from our end.....Hope this helps out!

I purchased this item as a Christmas gift for my son. Although he loves the item, we are both disappointed that the lights on the seat does not light up! I've read some reviews that stated having the same issue and others not at all. So I decided to make the purchase only to find myself here writing about the same issue! I will be calling Jetson on Monday!

We purchased this for our son for Christmas. assembly was easy and didn't take too long. instructions mentioned washers but the box didn't include any. We assembled anyway in hopes to salvage the gift. He got to try it straight out of the box and really enjoyed it. The cart is attached with velcro to the hoverboard but still worked well. Did not mess up steering as some other reviews stated for us anyway. It connects to bluetooth and plays music, you can also customize the led lights. this would have been an awesome christmas gift if it would have continued to work longer than the 10-15 mins he got out of the first charge. the charger lights up green but the board will not charge. We have a very disappointed little boy on Christmas. We want this to work so bad. We have tried to contact Jetson for support but it is a holiday so no luck there. hopefully we can get a replacement if not this will have to be returned.