JBL TUNE700BT-BLK BLUETOOTH HEADPHONE - Member ratings & reviews

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JBL TUNE700BT-BLK BLUETOOTH HEADPHONE

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3.7 out of 5 stars

stars72 ratings72 reviews

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Aug 29, 2021

Robert

3 out of 5 stars review

Verified Purchase

Only had 40 m m drivers instead of 50 mm drivers

Review from walmart.com

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reply from JBL Support

Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 700 BT didn't meet your expectations. The driver in our JBL Tune 700BT is 40 mm. If you have had this product for less than 30 days, you can return it for a full refund. Please use the link provided to contact our customer service. https://bit.ly/2WocMfi

Jun 17, 2020

migellito

5 out of 5 stars review

Best Headphones I've Owned

Windows 10 is notorious (with me at least) for having trouble connecting with various devices, and bluetooth is a particular stumbling block. When I turned these headphones on, they were just there and usable immediately. Very impressed. They are also the best sounding headphones I've had in 30 years.

Review from jbl.com

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Aug 6, 2022

Welderr_o0o

3 out of 5 stars review

Great sound, Bluetooth tech a let down

Very comfortable, excellent battery life, excellent sound when it works, works good on my smartphone but a struggle on my Laptop especially since Windows 11. Starts good on Zoom & Teams, but after 5-min into a call or meeting trouble with sound start up to completely broken.

Review from jbl.com

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reply from Iggy at Customer Support

Thank you for your feedback. Our JBL TUNE 700BT shouldn't have any issues when used with third-party communications apps like Skype, Zoom, WhatsApp, or MS Teams. You may have to set your headphones as the ‘communication device’ within the app you are using. Always get the latest Bluetooth driver version available for your PC or Laptop.

Mar 30, 2021

fiver

1 out of 5 stars review

Not as sturdy as one would expect

Pros: - ease of use - decent sound Cons: - build quality is poor. After a month of normal everyday use the left earpiece fell off it's metal shaft that allows the ear cup to rotate. - regardless of how much you try and set these up to fit your head, they will always fall of if you look up or down. No need to shake your head, they just plop off - the head strap adjustment is way too soft and you'll find your self accidentally pulling the strap loose.

Review from jbl.com

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reply from Customer Service

We're sorry to hear about what happened. This isn't the experience we want our customers to have. Our products have a one-year limited coverage provided that it meets the terms and condition of our warranty. Please reach out to your support so they could help you with checking your options. Big Bang Smartinska 152, hala 6, 1000 Ljubljana, Slovenia. Telephone: +38 61 309 3700, + 386 1 309 37 61 Web: www.bigbang.si Info: vito.zgonc@bigbang.si After-Sales:Dora.Bozic@bigbang.si

Dec 1, 2020

Everr

1 out of 5 stars review

Turns off constantly

When connected to a pc, switches off after 30 minutes. Doesn't matter what you're watching or doing.

Review from jbl.com

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reply from Customer Service

We appreciate the feedback you've provided to us. Our JBL Tune 700BT is compatible with mobile phones, tablets, and PCs, both Mac and Windows. If the product/headphones support the Bluetooth Profile HSP, most likely VOIP programs will work. We can, however, never guarantee this. You can connect using a 3.5 mm aux cable. If it's doesn't work, please contact our local distributor for South Africa, Connoisseur Electronics Pty Ltd. For assistance in checking your options: Contact number: 0860 100 551 Email: info@connoisseur.co.za

Feb 24, 2021

Fabio P

1 out of 5 stars review

Turns off in the middle of the calls

I use Teams calls and bought this headset for my MS Teams calls, but it turn off all the time in the middle of calls

Review from jbl.com

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reply from Customer Service

We appreciate the feedback you've provided to us. our JBL Tune 700BT doesn't support MS Teams, Skype, or other similar services. If the product/headphones support the Bluetooth Profile HSP, most likely VOIP programs will work. We can, however, never guarantee this. For more information, please review this support link article: https://bit.ly/2xHKO5a

Apr 12, 2020

Jcor

4 out of 5 stars review

Great for the money.

So far so good. The only issue I have is that they could have a bit more volume capability. Otherwise, great purchase for what they are used for.

Review from jbl.com

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May 4, 2020

dkmi

5 out of 5 stars review

Highest Quality, lowest price = Great Deal

Bought this set for mowing and trimming. Works excellent. Better than on-ear for working. On-ear work great while sitting or minor movement. Over ear I can bend over and they stay on.

Review from jbl.com

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May 25, 2020

Bugs Bunny

3 out of 5 stars review

Hard ear set

Good sound, the over ear pads are not as soft as other headsets.

Review from jbl.com

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reply from Customer Service

We appreciate the feedback you've provided us. We understand that our JBL Tune 700BT didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Apr 10, 2020

Anonymous

5 out of 5 stars review

Sound is great

Sound is really good. This and comfort is why I bought it

Review from jbl.com

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