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Member ratings & reviews for
JBL TUNE 115TWS-WHT TRUE WIRELESS EARBUD
3.9 out of 5 stars
stars246 ratings237 reviews
  1. 5 stars49% (121)
  2. 4 stars22% (55)
  3. 3 stars13% (33)
  4. 2 stars3% (8)
  5. 1 star12% (29)

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Showing 131-140 of 237 reviews
Dec 13, 2021
Matt315
5 out of 5 stars review

Good Quality, Good Price

I have had these for a few days now and really enjoy them. I was looking for a pair of cheap earbuds that still sounded good and that's what I found here. I wear them while skiing and running. My one dislike is when you press the button on the earbud, you kind of have to shove it into your ear sometimes, but it's only a little detail and a small price to pay. Great product so far!

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
Nov 13, 2020
Elimel
3 out of 5 stars review

Bulky and Hard to Use

[This review was collected as part of a promotion.] The buds are bulky and look odd when in the ear, and it is relatively complicated to pair and turn off. They come with a custom charging cable (not universal), but otherwise the sound quality and low price may make it worthwhile.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

We appreciate the feedback you've provided to us. We understand that our JBL Tune 115TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Dec 27, 2021
give me a break
1 out of 5 stars review

Don't buy these

No instructions in the package. I found the manual online and it was a bunch of pictures and symbols, most of which made no sense to me. (I don't consider myself to be lacking in intelligence). I figured out how to charge the earbuds (without the help of the manual) and that's as far as I could get.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

Thanks for the feedback. We're always looking for ways to improve. Our units have a one-year limited warranty. Please reach out to our local support for Canada for your options with your JBL Tune 115TWS. https://ca.jbl.com/support-knowledgebase.html

Apr 4, 2022
Kj jo
5 out of 5 stars review

Amazing headphones!

[This review was collected as part of a promotion.] JBL never fails to impress! I will continue to say I will always buy JBL products over any high price other name brand products. JBL has amazing quality sound, bass, comfort, durability, battery life.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
Apr 2, 2022
James
5 out of 5 stars review

All the Right Features and Then Some

[This review was collected as part of a promotion.] For me the most critical feature of any ear bud is the IP rating. Lately I've been streaming my workouts but otherwise I'm either at the gym or on the mountain bike daily. So, an IP68 water resistance rating is priority 1. These are IP67, so I don't use them for rigorous exercise. But they're surprisingly resistant to moisture and mild perspiration. I use them for extended power yoga routines involving a lot of movement and some perspiration, and these hold up extremely well while staying firmly in place. I have unusually large ear canals and the large tips fit perfectly. Build quality and durability are top shelf. The charging case feels solid, but I'd prefer it to have a tether like other JBL ear bud cases. Battery life is exceptional. I am always surprised at how little charge is consumed when I check it on the phone. Audio quality is on par with ear buds costing much more, making these underpriced by comparison. I've had no connectivity issues with an Android 11 Samsung. Hands-free operation is also reliable and convenient. So, in light of the fit, build and sound quality, and technological features, these perform well above their price point. I think their price speaks to how competitive the ear bud market has become. Again, I would like to have seen a tether for the case. And, it would be nice if it provided a warning for distance away from the device since these make it possible to be so far away that I forget where I left the device. But overall these are a credit to the JBL brand.

Review from jbl.com
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Sep 22, 2021
Basser
1 out of 5 stars review

Lacking in bass

The ear buds are comfortable to wear but the sound is lacking in bass and staticky.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

Thank you for taking the time to provide us with your feedback. We are sorry to hear that our the audio quality of our JBL Tune 115TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.

Jan 14, 2021
Rob03820
1 out of 5 stars review

Turns of Automatically After 90 Seconds

The JBL Tune 115TWS headphones turn off after about 90 seconds of use and won't turn back on. Purchased 1 month ago. Very disappointed.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

We appreciate the feedback you've provided to us. We understand that our JBL Tune 115TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

May 31, 2022
Ryanx
1 out of 5 stars review

Need warranty

Not even 1 year old and left speaker already gone. Tried to repair Bluetooth reset etc does nothing. Paid good money for these expected more.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

We’ve received your feedback. We’re here to help. There might be several factors on why your left earbud isn’t working. It might be that it isn’t turning on because its battery has been drained or isn’t charging. We’d like to work with you directly so that we could try some troubleshooting steps to help you out. Please reach out to our customer support here: https://support.jbl.com/us/en/

Oct 21, 2022
Starseed
3 out of 5 stars review

Half a day half

Good music sound. Fits well also, but it picks up too much background sound for phone calls, unless you are in a really quiet place

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

We appreciate your feedback on our JBL Tune 115 TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.

Dec 31, 2021
Do not buy JBL
1 out of 5 stars review

Terrible product

I used the product once and five minutes into use, the right earbud stopped turning on. I disconnected the product from Bluetooth multiple times, but it would not turn on. Do not buy this horrible product.

Review from jbl.com
Helpful?4WK6XYH85FBM15273256743
reply from Customer Support

Thank you for bringing this to our attention. We would like to discuss your support request directly with you and find a solution for you. Please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi