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Sams Club
Sams Club
Member ratings & reviews for
SSTG 10IN LUX KG MIB SERTA SLEEP TO GO
4.4 out of 5 stars
stars2,003 ratings1,129 reviews
  1. 5 stars73% (1,458)
  2. 4 stars15% (291)
  3. 3 stars4% (75)
  4. 2 stars2% (42)
  5. 1 star7% (137)

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Showing 51-60 of 1,129 reviews
Jun 11, 2021
Kim
1 out of 5 stars review

Verified Purchase

Worst mattress ever!

This is the worst mattress ever. I purchased one and it never flattened out. I exchanged it for another one and it did the exact same thing.

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reply from Serta Team

We're so sorry to hear that both your original and your exchanged Serta mattress never flattened out! The mattress can take 48-72 hours to expand to its full dimensions once its out of the box. However, if it still was not fully expanded after that timeframe, please feel free to reach out directly to Sam's Club as they'll be able to best assist you with any questions you might have about a return. You can call Sam's Club at 1-888-240-1945. We hope this helps!

Jul 13, 2021
Sams Fan
5 out of 5 stars review

Verified Purchase

Bought late in the evening, opened, used 2hr later

Worked perfectly, unlike some of the other reviewers. They must not have followed the directions… as simple as they are.

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Dec 14, 2019
Ryan
4 out of 5 stars review

Verified Purchase

Very happy

Love the mattress but I get hot on it. Cooling feature doesn't work but some of the best sleep I have ever had.

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Nov 26, 2021
Fergie
5 out of 5 stars review

Verified Purchase

Great mattress

This is great mattress. Bought it for the grandkids' bunk bed, but had to do a test nap. It gets the granpa seal of approval.

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Feb 23, 2022
KJ
1 out of 5 stars review

Verified Purchase

TERRIBLE

This mattress would not flatten out- it curved up on the sides and is VERY firm. It is unusable and I will return.

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reply from Serta Team

Hello KJ. Thank you for your review. We would like to apologize for your recent experience and would like to learn more about your specific situation to make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Aug 30, 2019
diamond19
3 out of 5 stars review

Verified Purchase

The sample in the store felt very good. After receiving and placing it on my bed, it's more of a firm mattress. I was expecting a softer mattress.

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Oct 23, 2021
William Savage
5 out of 5 stars review

Verified Purchase

Happy with purchase

The mattress was a surprise a much better quality than I expected. It is very comfortable 5 days later I purchase another one for my second bedroom.

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Sep 19, 2019
Farmgurl
5 out of 5 stars review

Verified Purchase

Great Mattress

This mattress is great! It is very comfortable. It is perfect for us; soft but firm. I like it better than my temperpedic I definitely recommend!

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Jan 4, 2020
MNBobster
5 out of 5 stars review

Verified Purchase

Should have got this years ago.

Replaced 10 year old firm pillow top mattress. Sore shoulders and hips gone. Sleep more, flop around less. Easier to make bed, sheets actually fit. Got it Black Friday for $299 (Queen) online.

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Feb 27, 2021
AB Baby
4 out of 5 stars review

Verified Purchase

Excellent Sleep And Great Comfort

4.5 stars Once you break the mattress in some, it's a great mattress. Get excellent sleep and great comfort. If at first you don't like it (too firm), give it some time (maybe even walk on it some...I did) and it gets better.

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