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Sams Club
Sams Club
Member ratings & reviews for
SSTG 10IN LUX KG MIB SERTA SLEEP TO GO
4.4 out of 5 stars
stars2,003 ratings1,129 reviews
  1. 5 stars73% (1,458)
  2. 4 stars15% (291)
  3. 3 stars4% (75)
  4. 2 stars2% (42)
  5. 1 star7% (137)

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Showing 1-10 of 1,129 reviews
Mar 10, 2020
Chiliqueen
5 out of 5 stars review

Verified Purchase

Nicely firm

After reading the past reviews I was a little skeptic of this mattress. The first night I thought it might a little too soft when I sat on it. Then I laid down and wow ! Immediately if felt supported without spots that were too soft, I am a heavy person, and this mattress held me without a problem.. I love it,.

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Jun 18, 2019
jerzygrl
5 out of 5 stars review

Verified Purchase

Great Mattress

We bought the queen mattress 2 weeks ago to replace an old Tempur-Pedic. This is a comfortable mattress for a great price. We had it delivered and the communication during the expected delivery was great. The mattress was easy to set up and no "smell" as some have indicated about other mattresses.

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Feb 26, 2021
Carolyn
5 out of 5 stars review

Verified Purchase

Memory foam luxury queen mattress

I saved the mattress topper used on my old mattress just in case this new memory foam luxury queen mattress was too hard since it would be used on the platform in our fifth wheel. This mattress alone on the platform was too hard and needed the mattress topper to relieve pressure on my joints. Now sleep is perfect!

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Jul 8, 2021
Cathy80831
5 out of 5 stars review

Verified Purchase

Best Sleep in Awhile

I purchased this as a guest mattress for a very particular guest, as the guest really struggles with sleeping. She reported both nights she slept on the mattress she had one of the most comfortable sleeps and did not even require sleeping medication.

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Jan 12, 2019
AAKnits
5 out of 5 stars review

Verified Purchase

Great mattress!

I recently bought this mattress. It is on the firm side. The layer of memory foam though makes it very comfortable to sleep on. For the past rwo weeks that I have been using it, I wake up in the morning with more energy and no back pain. I recommend though a flat wood slates board as a mattress support. I got a Zinus frame with wood slates as a mattress support for it that fits into the bed frame and the combo is amazing!

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Mar 4, 2019
Peca
4 out of 5 stars review

Verified Purchase

Purchsed a couple weeks ago for guest bedroom. I like a very soft mattress - this one is not soft. It actually feels quite firm, but as one lies on it, the top layer of memory foam does conform to the body. It is comfortable, particularly if one doesn't like to sink in to a mattress.

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Mar 2, 2021
Harley K
4 out of 5 stars review

Verified Purchase

A good buy!

This is my first foam mattress. It is firm, but adjusts to my body. If I roll over, the mattress takes a few seconds to spring back to shape. I bought this for an adjustable bed, and it works well for that. I was getting backaches on my old mattress, but those backaches are now gone after buying this mattress.

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Oct 26, 2021
theresa
1 out of 5 stars review

Verified Purchase

2 weeks and still curled up

It has been 15 days, and the mattress still is not flat. We have tried heat, weight, and flipping it over. Flipping it over and putting weight helped more than the other suggestions we found on line, but it still is NOT flat. We called Serta, but their automatic line said to call Sams. Trying to roll it back up into a box and returning it is daunting. We have not done it yet, as when I asked if it had to be in the box for return, I was on hold for 5 minutes then disconnected.

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reply from Serta Team

Hello Theresa! We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Nov 5, 2021
CS
1 out of 5 stars review

Verified Purchase

Buyers beware

This mattress was a huge disappointment. It did not expand all the way on one side and was curled up. The mattress was returned thinking it was just a defect. Nope, the second mattress did the same thing. Horrible. Not worth the savings or frustration.

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reply from Supplier Response

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jan 30, 2020
recent buyer
1 out of 5 stars review

Verified Purchase

Not firm

It is not firm, sinks at least 3 inches when you sit, I am struggling to return. After you open the mattress box it expands and unable to return as Sams club says that for return it has to be packed in box. I am unable to return even after multiple appointments to call Sams help cner multiple times

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