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Member ratings & reviews for
SSTG 10IN LUX KG MIB SERTA SLEEP TO GO
4.4 out of 5 stars
stars2,003 ratings1,129 reviews
  1. 5 stars73% (1,458)
  2. 4 stars15% (291)
  3. 3 stars4% (75)
  4. 2 stars2% (42)
  5. 1 star7% (137)

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Showing 531-540 of 1,129 reviews
Mar 11, 2021
Jen
5 out of 5 stars review

Very good

Went to the actual Sam's store and bought 2 twin size mattresses for the kids room. I did sleep on it for 3 nights in a row until our king mattress arrived and I'd have to say it was comfy and supportive and not too firm. Also was 7 months pregnant at the time and didn't wake up with sore bones or aches!

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Aug 2, 2021
NJKSTL
1 out of 5 stars review

never flattened out

We bought this mattress for our daughter and brought it home. Opened it up and both sides of the mattress were curled up. We left it be all weekend over 48 hours and it never got to the 10” thickness and the sides are still curled up like a taco. We returned it got another one and it ended up the same way. It's the way they package it in the new smaller boxes. I hope they rethink this new packaging and go back to the way they used to package them. We ended up just buying the normal traditional twin bed for her. She is happy and is sleeping great!

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reply from Serta Team

Hi there! Thank you so much for taking the time to leave us a review. We're so hard to hear that you experienced issues with your Serta Sleep 10" mattress. Thank you for letting us know about this. Your feedback helps us get better.

May 14, 2019
HildaE1557839939
5 out of 5 stars review

HAPPY

I LOVE my Serta Stay mattress! It seems firm once you get in it but but it forms to your body. I couldn't sleep in my other bed any more it hurt my back and hips and tossed and turned all the time and wasn't resting at all. Now I wake up feeling fresh and don't HURT. I recommend this mattress to anyone. You will LOVE it like I do!

Review from Serta
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Nov 13, 2017
MichaelM1510590748
5 out of 5 stars review

True Comfort

There is absolutely nothing about this product that my wife and I don't like. Its a very simple set up and we were sleeping on it in minuets. We have only had a memory top, so finally getting a gel memory mattress was well worth the wait. We both agree that we sleep more through the night than on any other mattress we have owned. Love it, love it thank you Serta!!!

Review from Serta
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Mar 16, 2020
Bryan
4 out of 5 stars review

Verified Purchase

For the price you can't beat it

Good overall

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Sep 3, 2022
Prem
3 out of 5 stars review

NOT as expected

I bought 2 of these mattress 4 weeks ago. the annoying part is, even after waited for 4 weeks after opening, its not fully pop up as mentation of 11 inch. corners of the mattress are not completely flat. If i talk about the comfort, I bought this for my back issue but it is too extra firm for me and increasing my back pain instead of reducing it.

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reply from Serta Team

Hi there! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945.

Mar 24, 2021
CR
4 out of 5 stars review

Verified Purchase

Better than expected

Comfy

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Oct 22, 2018
MelanieJ1540248734
5 out of 5 stars review

Very impressed

I love the thickness, design, and comfort of this mattress. I've never had a foam mattress and because my husband is 6'2 and over 270 lbs... I hesitated him liking a bed without springs. He was wowed by the comfort of this mattress. We've had it for 4 nights and it honestly has been the best night sleep we've both had in a very long time. We've retired our old Serta and love our new one. I highly recommend this mattress. Happy that I was able to place it right on top of my existing box springs of our previous mattress.

Review from Serta
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Sep 15, 2018
LindaK1537037423
1 out of 5 stars review

The worst mattress I've ever had.

I bought a Serra mattress for the first time one year ago. Within six months it was sinking in the middle. After a little over a year it has shrunk so much in the middle that I can barely get out of it. This is a terrible item and I'll never buy Serra again.

Review from Serta
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May 29, 2021
Disappointed in OBX
1 out of 5 stars review

Will not unfold

I bought four of these and three were wonderful. The fourth would never fill out. I have bought two more to replace that and all of them are curled and won't unfold. So disappointing when you buy it and drive it 3 hours only to find out for the third time that it is no good!

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reply from Serta Team

Hi there! Thank you for taking the time to leave us a review. We're so sorry to hear that you have been experiencing issues with your Serta SleepToGo 10" mattress. All Serta mattresses are covered under Sam's 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!