Skip to Main Content
Sams Club
Sams Club
Member ratings & reviews for
SSTG 10IN LUX KG MIB SERTA SLEEP TO GO
Back to item details
4.4 out of 5 stars
stars2,003 ratings1,129 reviews
  1. 5 stars73% (1,458)
  2. 4 stars15% (291)
  3. 3 stars4% (75)
  4. 2 stars2% (42)
  5. 1 star7% (137)

Member photos

  • +12 images
Sort by |
Showing 151-160 of 1,129 reviews
Feb 22, 2021
YASMIN
5 out of 5 stars review

Verified Purchase

Great buy!!

Arrived on time. Easy to set up. No weird smell. Very comfortable.

Helpful?2WJRXNLJ1UWI15270873828
Jun 3, 2021
J Holm
1 out of 5 stars review

Verified Purchase

Buyer beware

Mattress never inflated fully

Helpful?2WJRXNLJ1UWI15270873828
reply from Serta Team

Hello J Holm, thank you for bringing this matter to our attention. We would appreciate another chance to earn your business, we're sorry the Sleep ToGo 10" mattress did not meet your expectations. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 30, 2021
none
2 out of 5 stars review

Verified Purchase

would not recommend

strong "chemical" smell , unrolled for 3 days and would not go away, returned item

Helpful?2WJRXNLJ1UWI15270873828
reply from Supplier Response

Hello there! We're sorry to learn that you're not having a 5-star experience with your mattress. We would value the opportunity to ensure that your mattress is performing as designed or address any questions or concerns you may have. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. For further assistance you may also contact our Serta customer care team at 888-557-3782. Thank you!

May 18, 2021
Ashley
5 out of 5 stars review

Verified Purchase

Highly Recommend!

This mattress is awesome quality and so comfortable! I bought 3 of them! Highly recommend!

Helpful?2WJRXNLJ1UWI15270873828
Aug 16, 2020
Schmid
5 out of 5 stars review

Verified Purchase

Mattress review

Great mattress...easy ordering, quick delivery and very comfortable!

Helpful?2WJRXNLJ1UWI15270873828
Dec 28, 2020
Duke
5 out of 5 stars review

Verified Purchase

Great purchase.

Firm as expected. Perfect!

Helpful?2WJRXNLJ1UWI15270873828
Apr 8, 2020
Nessa
4 out of 5 stars review

Verified Purchase

Comfy and firm

Still getting used to a bit firm but soft at same time.

Helpful?2WJRXNLJ1UWI15270873828
Jul 1, 2022
CCvernetti
4 out of 5 stars review

Verified Purchase

Good enough

This mattress is firm but put a topper on it to help, the price was good so made due

Helpful?2WJRXNLJ1UWI15270873828
Jan 23, 2022
Ruff Sleeper
3 out of 5 stars review

Verified Purchase

Fair value for money - firm and a bit hard

Deep and High but quite firm to hard.

Helpful?2WJRXNLJ1UWI15270873828
reply from Serta Team

Hi there, Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945.

Jul 27, 2021
Debbie
3 out of 5 stars review

Verified Purchase

Mattress not fully expanding after 4 days

Mattress is not fully expanding. Sides and corners are a couple of inches lower than the center. My daughter is rolling out of bed at night.

Helpful?2WJRXNLJ1UWI15270873828
reply from Serta Team

Hello Debbie, Thank you for taking the time to leave a review. We value your feedback and would love to get this resolved for you immediately. Please contact us at 1-888-240-1945. Thank you.