Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark diapers. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Good Morning Melissa, First, thank you for choosing our Members Mark diapers and for sharing your dissatisfaction. We will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more feedback in order to continue to make our diapers work well for your little one.

Good Morning. We have slightly reduced the total number of diapers in each pack. This was done to help preserve the plushness of the softer backsheet and continue to deliver a great value. We value your feedback and will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more diaper information in order to continue to make our diapers work well for your little one.

Good Morning Demi, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.