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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 881-890 of 2,589 reviews
Oct 2, 2020
Cattledog
5 out of 5 stars review

User Friendly

[This review was collected as part of a promotion.] Set up an d programming could not have been easier. Nothing scary or complicated. I upgraded from a 65 inch to this 75 and the picture is as clean and sharp if not even better. Could not be more satisfied.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jan 28, 2021
clifftop
5 out of 5 stars review

Great picture and features

i bought this tv to replace an old samsung plasma tv that i bought about 12 years or so ago. that tv still works great so i put it in the bedroom and will continue to use it. the picture quality and features of the tu8000 are amazing! the screen size is perfect for my space and it weighs almost nothing compared to the old plasma which i hated having to manipulate because it always took 2 people to move it. i didn't think i would use the smart option since i have an apple tv, but the setup and ease of operation has won me over. i can even send my apple device displays directly to the tu8000 through the built-in apple airplay. you won't be disappointed in this product.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 6, 2020
LikeSamsung
4 out of 5 stars review

Great picture. Easy to use.

[This review was collected as part of a promotion.] I bought the tv for an upstairs bedroom. I love Samsung's picture and the controls are easy to use and understand. The only glitch has been that the Spectrum app is incompatible with the tv as far as allowing me access to my premium channels. I get the regular cable channels fine, but can't access HBO via the app. I spent hours on the phone with both Samsung and Spectrum -- both blame the other for the incompatibility.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 25, 2020
Ann O
4 out of 5 stars review

Great TV

this tv replaced a 39" samsung. we love it! the samsung quality is excellent. picture quality is amazing. it seems as it there could be a better way to connect to the internet. navigating the keyboard with a remote can be frustrating. the operation of the remote is challenging at times. the buttons for volume and channel selection seem to have a mind of their own at times. i highly recommend this product.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
Nini
5 out of 5 stars review

Very happy with my purchaa

[This review was collected as part of a promotion.] After conducting a thorough review of several brands and models within my scheduled budget I chose this model for the good reviews and I am very glad I did. I love the quality of the picture and ease of use!!!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
Allycat
5 out of 5 stars review

Love the picture and sound!

[This review was collected as part of a promotion.] We have our TV mounted to our fireplace - we love the picture, sound and features! I like how small the remote is and how limited the buttons are so i'm not fishing for the correct button. We are very happy with our purchase.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 22, 2020
HadiG
4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I am very happy with the picture and TV in general. The only reason I give 4 stars is because I compare it to my laptop screen picture which is kind of OLED and is of course superior. And also the sound is not great.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Nov 1, 2020
Bandicoot
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] Perfect TV for our living room! Excellent picture especially when connected to a 4k source. Looks very nice and I am excited to get the sound bar that will fit perfectly under the tv. Good stuff Samsung!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 22, 2020
SamsungLover77
5 out of 5 stars review

A Great TV

[This review was collected as part of a promotion.] The only thing you need is to connect it to the internet, I have not needed to connect it to the cable yet, I continue to have fun with all the applications and options that it brings. the image is spectacular!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Dec 21, 2020
JLGH
1 out of 5 stars review

Crashed 7 days into ownership

The tv looked nice and performed well for 7 days. After that point, it started ‘boot-looping' every 3 minutes - screen freezing and the tv shutting down then restarting. The timing was such that I could not perform a factory reset - 30% into the factory reset, the tv restarted. My prior review was blocked because the rules prohibit certain types of discussion, so I'll say this - I'm not confident at all in the Samsung brand. I attempted to alleviate my issues and wasted 2 weeks instead of doing what I should have done initially, which is to exchange for something else. Great value, if it worked. Too good to be true.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

JLGH: Thank you for purchasing the Samsung TU8000 TV. I am sorry to hear that you are experiencing issues with your unit. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions