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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 661-670 of 2,589 reviews
Sep 18, 2020
Retired
4 out of 5 stars review

This product is a good television.

[This review was collected as part of a promotion.] I am pleased with this television with the exception of one item. The room in which this TV is located has a lot of windows and is very bright. There does not seem to be a control for the brightness contrast in the control panel. Sometimes, especially during the day, the screen can seem to be too dark.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Nov 22, 2020
NewTVShopper
3 out of 5 stars review

Tricky to Adjust to get clear picture

[This review was collected as part of a promotion.] The picture was very washed out when first set up out of the box. I read other reviews and eventually found setting (options) to adjust color and other picture qualities. I kept playing with the setting until I got something close to good settings for all programs. I still think the picture is not as bright, clear and crisp as I would like it.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

NewTVShopper: Thank you for purchasing the Samsung TU8000 4K Smart TV and for your review. You can adjust the settings for picture and sound according to your preferences. You can try different Picture Modes to suit your liking. Standard Picture Mode is the default mode suitable for most viewing environments. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Natural Picture Mode reduces eye strain for a comfortable viewing experience. Movie Mode is suitable for a dark room. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 18, 2020
MrMad
4 out of 5 stars review

Pretty good

[This review was collected as part of a promotion.] The TV setup was well explained and easy to complete. Some of the darker scenes in movies and on air shows are a little too dark. That is my only concern. All in all, I think this TV works great, we have had no problems and the picture is beautiful 98% of the time.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 6, 2020
AshO
5 out of 5 stars review

Best TV Ever

[This review was collected as part of a promotion.] By far my favorite TV I have ever purchased. The picture quality is amazing and the Smart TV applications have come in very handy. I no longer need my Apple TV because all of the applications I use are available on this TV. Additionally, the Samsung Health feature has been very fun and easy to use. It has great work outs and is very convenient.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 16, 2020
FredEx
5 out of 5 stars review

Excellent Picture

[This review was collected as part of a promotion.] The default settings for the picture are terrible but several attempts at tweaking and going manual fixes it. Then the picture is excellent and the clarity can't be beat. The Ambience feature is a waste of a remote button. The volume of Alexa over the volume setting of a show needs to be adjustable...Alexa yells at me, she is extremely loud over the set volume. Make Alexa accessable when the TV is off or add it as a selectable feature. There is much more about the crippled Alexa but that is enough here. I'm giving 5 stars because I could tweak the picture and it is beautiful and I believe the other issues can be fixed via a firmware upgrade, they aren't hardware issues.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 8, 2020
Theresa
5 out of 5 stars review

Best TV I've ever owned

[This review was collected as part of a promotion.] My new Samsung Crystal is wonderful. Its has a wonderful picture and sound quality. I would highly recommend it and the price was great too. I hope to replace the TV in my bedroom next with another Samsung.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Jan 2, 2021
LindonM
5 out of 5 stars review

Great quality

i got this tv after my lg went out. the picture is extremely clear great color i love how simple the remote is. i would highly recommend getting this tv it's a great value for what you get in return. and as a bonus there were a bunch of extra channels that i never got before with this being a smart tv.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 16, 2020
mapleknit
5 out of 5 stars review

Perfect for Video Trial

[This review was collected as part of a promotion.] We got our TV to use for our conference room doing video trials during COVID. It is perfect. The images are clear and sound is great. We use it as a second display for our laptop running software for trial. It has been easy to use and to help transition to this new way of doing things.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 23, 2020
Rosebud
4 out of 5 stars review

This TV is great

[This review was collected as part of a promotion.] I love the clear picture. It has a lot of good features but it does lag at times. I am a huge football fan and every time I watch football on it the game gets behind on live tv. I have missed a whole quarter before. I just keep resting the TV and it quits for awhile

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 15, 2020
Bingewatcher
5 out of 5 stars review

Amazing flatscreen

[This review was collected as part of a promotion.] This flatscreen has an excellent picture. The colors and sharpness can't be beat. We also noticed a huge improvement in sound. Our previous flatscreen was also a Samsung and the sound on this mode is great. We like the remote with the preprogrammed buttons for Netflix. For the price, you will be very happy with the overall quality.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566