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Member ratings & reviews for
SAMSUNG 85" Class TU800D-Series Crystal Ultra HD 4K Smart TV - UN85TU800DFXZA (2020 Model)
4.5 out of 5 stars
stars2,685 ratings2,589 reviews
  1. 5 stars70% (1,890)
  2. 4 stars18% (476)
  3. 3 stars4% (116)
  4. 2 stars2% (52)
  5. 1 star6% (151)

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Showing 1,001-1,010 of 2,589 reviews
Oct 6, 2020
Phlyphish
4 out of 5 stars review

Big Bang for the buck!

[This review was collected as part of a promotion.] Excellent tv. I was looking for a good tv for occasional use. Picture is great. Not as good as a QLED but after watching at home without a high end tv for comparison who can tell. If you want a great picture this is fine. If you covet the ultimate picture (but who really needs it) get a QLED. Would definitely buy again!Remote is EASY use and very intuitive. My son-in-law has a Sony 900 and the remote is awful.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 12, 2020
Brian
5 out of 5 stars review

This tv has great picture quality

[This review was collected as part of a promotion.] This is the first new Samsung TV that we have bought in a while. This TV has a lot of good features to go along with the great picture and unlike some other TVs is actually loud enough to hear. I would definitely recommend this TV to others. It is a great buy.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
Samsungfan
5 out of 5 stars review

Great features for a great price

[This review was collected as part of a promotion.] The TV integration to my smart home is great, as well as the smart hub interface. The smart interface is the best I've dealt with when it comes to TV. Also it was the lightest for its size which met the requirements for the stand i put it on. The picture clarity, color, refresh rate is amazing all combined with a great price.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 29, 2020
Jammie
2 out of 5 stars review

Remote

i recently purchased the samsung 55 inch class crystal uhd tu-8000 series and found it has a voice that tells you 'everything' when ever a program changes, you select a program, turn up volume, etc. i have tried repeatedly to get it to stop and it will not. the remote is so small, does not light up so you can see your controls and makes changes when you didn't want it to. i have been so annoyed with this tv and remote i want to scream. anyone have similar problems that you can help me with? thanks for listening.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Oct 21, 2020
Desert000Pirate
5 out of 5 stars review

This TV is smart

[This review was collected as part of a promotion.] This is my first smart tv and I couldn't be happier. The picture is incredible. The 240 refresh rate was so worth the extra $100 vs the 120 refresh rate of the 7 Series. I love how Samsung has it's own channel guide of free channels. What I really love is the Alexa mic button that I use for everything, from changing inputs to asking about the weather. Couldn't be happier.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Sep 27, 2020
jadar671
5 out of 5 stars review

CRYSTAL CLEAR

[This review was collected as part of a promotion.] Super clear awesome picture! and when used with Amazon Alexa just makes watching TV SO MUCH BETTER I was so overwhelmed with how clear this TV is. its like being at the ball park you feel like you can run onto the field during the game.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Feb 16, 2021
Penny
5 out of 5 stars review

Endless programing

i upgraded from my samsung 45” tv to this one, and wow this is an excellent tv. the picture is beautiful. the sound bar is awesome. there are so many apps and channels and endless movies. i am very impressed with the whole package. and the price was unbeatable! excellent package deal. i am very happy i purchased this tv . it got delivered very fast, just a couple days. i have it mounted on my livingroom wall with a heavy duty wall mount that extends, swivels, and tilts. it way cool. i really wanted to get the 3d glasses but couldn't afford them yet. i'm looking forward to watching a 3d movie on one of these smart tv's. i would highly recommend this tv to everybody. great deal. very impressive!

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Aug 1, 2020
andy
2 out of 5 stars review

one star for being a samsung

in short the brightness is off, there's a weird halo effect at some settings and google assistant is not available. what a disappointment of and sound quality is really weak. id rather have fixed my 65 inch thats 3 years out cough cough really samsung 1 year warrantys come on.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

andy, Thank you for sharing your feedback. I apologize for the disappointment you have had with your TU8000 TV. What you are describing is not normal. Please contact our TV Support for further assistance with your concerns. We can be reached at: 1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service. -Samsung Ambassador

Jun 10, 2021
Menot
4 out of 5 stars review

Remote?

absolutely love this tv. picture so sharp, i feel like i can reach out and touch the actors. that said, connecting the remote is odd to say the least. it does the tv fine. oddly, it turns on soundbar and works it fine until you turn it off. it turns the tv off but not the soundbar. also won't turn the cable box on or off. does all the functions of the box, but again will not turn in on or off. i'm still having to use 3 remotes?

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
Aug 20, 2020
Mocha
4 out of 5 stars review

Nice picture

nice picture with lots of clarity. the remote which resembles a fire stick remote stopped working to change the channel and navigate my apps on the tv less than 2 weeks after i started to enjoy the tv. bummer!! still needing to use 2 remotes but orherwise i like my tv.

Review from Samsung US
Helpful?6WJALYUO0YZR15267810566
reply from OBA

Mocha, Thank you for your purchase and review. I am sorry to hear that your remote has stopped working. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller Please reach out to us so that we can provide troubleshooting or begin warranty service. Call Samsung Support at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options -Samsung Ambassador