Bought a pair not too long ago and liked the range and connectivity. So when it broke out of nowhere, i gave it to my daughter who had to tape it back together and i bought a new one. Well here ive only had the new pair a week and it's broken again. Didn't handle it roughly at all. Im feeling cheated out of $80

I bought these around 2 weeks ago and I'm really enjoying them. They are very comfertable and soft. They are noise canceling so you cant be destracted by background noise. The battery life is great and can last all night! They sound quality is also exeptionally good. Overall, I recommend buying these.

I bought these a few mounts ago and wear the every day they are comfy and cute the sound quality is good I feel like the sound has gotten better with time also they are not noise canceling but when I am in busy places I can hardly hear what is going around me also they have tons of bad I usually keep my volume on the frist notch not having to go up Also got the pink pare and feel so cute with them on

the headset is nice, has kinda good sound ... however, you can use it properly only with phone ... if you connect it to PC with Windows sounds is not usable when u would like to use the microphone. Or you have to use without a microphone and its sucks! no one would like to fix this issue, so customer means nothing to JBL :) go and choose another one if you can :)

These headphones don't work with most (if not all) teleconference apps. In zoom, microsoft teams or skype you hear a robotic noise instead of the voice of the preson you are talking to. I looked at the forums - these issue were apparent for several months by now, and no action was taken by JBL.

It is impossible to use these earphones on Windows 10 for calling or recording, because the audio out (audio coming to your ears via the headphone speakers) will sound like a mix between a drunk R2D2 and 3-CPO on a bad day (Starwars fans will have an idea). There are thousands upon thousands of complaints about this issue and there does not seem to be a definite solution! Why doesnt JBL, which is by no means a small generic audio company, make a driver to fix this robot from hell sound issue? Why is this so difficult to fix? I have spent about 4 HOURS trying all sorts of things I have read on forums and nothing worked! There should be a massive warning on the box saying this product DOES NOT WORK WITH : SKYPE, GOOGLE MEETS, ZOOM, etc. I, as a JBL consumer, would like to have a solution to this problem and I think that everyone on this forum should demand one as well.

I am unable to use these headphones properly on Windows (Teams, Skype, Messenger on Chrome, you name it). The headphones have two modes (which appear as two sound devices on the system and apps): Headphones (stereo) and also as Headset (output and mic input). Using Output Headphones + Input PC mic works perfectly. Using Output Headphones + Input Headset -> mutes the output on every app. Using Output Headset + Input Headset -> robotic sounds I can't understand why, I have tried every "solution" (e.g. update Realtek drivers) that I have found on the internet and still no luck. I am not sure if those that report that this is a great headset are really using it as Headset or only as Headphones (which is different), or only on a mobile device (where I did not have any problem of this kind). I have tried on another PC and the problem is the same, I have tried with other headphones and they work very well both on their own Headphones modes and Headset modes. Using this in the Output Headphones + Input PC mic is just absurd, why the Headset feature, then?

I was a mobile DJ for several years, and had headphones ranging in price from affordable to daylight robbery. I was looking for a far more affordable range to use with my cell phone Bluetooth, and these came recommended. I must say, I was sceptical when I saw the price. However, on unboxing the item, I soon learned why the JBL 500BT are in a class of their own. The headphones are incredibly light, but sturdy - and exceptionally comfortable on the ear, with fully padded, soft earcups. The entire set is also foldable, with flat-fold earcups, taking up minimal space. What amazed even more that the comfort these headphones offered, was (1) the exceptional sound quality, volume and pure bass; (2) the short charge time (just over an hour); (3) the 16-hour playback time after a full charge; (4) the ease of Bluetooth connectivity with just about anything; and (5) the built-in mic for hands-free calling, and easy connectivity with Siri or Google Now. Don't let the price put you off these Bluetooth beauties. I have paid ten times more for lesser quality headphones. These JBL 500BT headphones set the standard for what I wanted. Obviously, with them being much more affordable than many others out there, you may sacrifice every so slightly on sound quality and depth, which more expensive headphones will give you. But, trust me, if you are used to using the in-ear or air-pod variety that come with top-of-the-range cell phones, these JBL 500BT headphones will likely outshine those, and by a large degree. These are without a doubt the best headphones in their price range.

I bought these because I love bass and quality. These are super well made and have minimal sound leakage, and sound just like my jbl car speakers which I love. My wife had some skull candy bluetooth headphones she had just bought the day before and we had to return them and buy her a pair of these because she wouldn't stop listening to mines. They sound clear, bass is deep but not muddy, but they are snug on my head. I have been working on loosening them up but its not easy with such great build quality. I stretch them and they go back to shape if i dont keep them stretched over night. So now I keep them on a big headed teddy hear when Im not using them.

this product is awesome. the sound is what I was looking for.