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Member ratings & reviews for
JBL TUNE500BT HD-BLK BLUETOOTH HEADPHONE
3.8 out of 5 stars
stars469 ratings446 reviews
  1. 5 stars54% (252)
  2. 4 stars13% (61)
  3. 3 stars7% (32)
  4. 2 stars9% (44)
  5. 1 star17% (80)
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Showing 31-40 of 446 reviews
Mar 20, 2024
NeverbuyingJBLagain
2 out of 5 stars review

Stopped turning on; never dropped

Stopped turning on after less than two years. Bunk.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Support

Thanks for your feedback. We are here to help with your JBL Tune 500BT. If your headphone is not turning on, please try to do a force power cycle. If your JBL Tune 500BT is not plugged into the power source, press and hold the power button for more than 30 seconds. You can also try to use a different charger and source wall outlet if that fixes the issue. If the issue remains, please contact our customer support.

Oct 1, 2023
simpson
5 out of 5 stars review

good bass

hello i am really happy these headphones are cheap and great they have great bass

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
Sep 1, 2020
BSiever
1 out of 5 stars review

Junk!

Bought them and originally loved them. The sound was awesome. Yet when they finally died after using them on & off a month they won't charge! Absolutely will not charge ive tried jbl original usb to computer, usb to power bank, usb to playstation, usb to charging block. NOTHING. Lights up red for maybe 3 min then stops lighting up & when you turn them on they connect play for a second or two then turn off. I've tried factory resetting them everything... unfortunately junk & ive read of others having this same issue.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Service

We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM

Jul 23, 2019
Joetar
5 out of 5 stars review

These headphones do not disappoint

Bought these for my wife who wanted to use them while she does her running, they work great for her ,they stay on her head perfectly while she exercises . The take phone calls option works flawlessly which she is very happy about. I myself being an audiophile or audio fool (which ever you prefer) will tell you they sound absolutely amazing. JBL does not disappoint.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
Oct 9, 2020
eligeiro
1 out of 5 stars review

Does NOT work with Microsoft Teams

I purchased JBL in order to avoid all issues with smaller vendors, lack of compatibility, but it seems that either MS and JBL make NO EFFORTS to solve a simple problem ... THIS DEVICE DOES NOT WORK WITH MS TEAMS. JBL please MAKE MS use a driver of yours or address that seamlessly with WIndows 10.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Customer Service

We appreciate the feedback you've provided to us. We understand that our JBL Tune 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Oct 29, 2020
Anonymous
1 out of 5 stars review

Big problems...

Big problems with the "headset" mode. I have the same problem like the others. My headphones are producing robotic and distorted sounds. I had already returned one product because this issue, but when the new one arrived, the issue was the same. We really need a solution for this problem. Please help us!

Review from jbl.com
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reply from Harman Lifestyle

We’d like to work with you directly to figure out what’s going on with your JBL TUNE 500BT. Please contact us here: https://eu.jbl.com/support-knowledgebase.html

Jan 19, 2020
teddy23
5 out of 5 stars review

I love them so much! Worth the price for sure.

I got these headphones as a gift from a friend for Christmas, & let me tell you I've been using them every day since. Watching Netflix, listening to music while cleaning up the house, everything. They're loud & you can hear every little sound clear as day. Best headphones I've owned, especially for the price, by far.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
Nov 10, 2020
Anonymous
2 out of 5 stars review

Microphone is unusable

It's not compatible with Windows 10 as headset to be used with microphone. Sound is horribly distorted. Volume controls are also not working properly. As just headphones, it's ok, has quite significant audible hiss wile idle. Wi-fi interference is also high.

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670
reply from Chastine at Customer Service

Our JBL Tune 500BT has a built-in microphone. Please make sure that you've selected the headphones as the audio input and output on your computer's audio settings. We would also suggest checking the audio settings on the app that you're using.

Nov 13, 2020
C
1 out of 5 stars review

Verified Purchase

Bad Quality, Extremely Overpriced

Horrible quality. The headphones feel super flimsy and the audio is much poorer than I thought it would be. Out of the box, the left ear's audio did not work. I figured that I'd charge it and give another go. After I charged it, the left audio still did not work. There are much better cheap headphones you can get for the same price or even cheaper.

Review from walmart.com
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reply from JBL Support

We appreciate the feedback you've provided to us. We understand that our JBLT500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.

Dec 4, 2019
Kayacinth
5 out of 5 stars review

Overall amazing!

I bought this set around 6 months ago, and honestly don't regret it. The bass is thick and good with highs, and the playtime is a perfect length for my lifestyle. Sadly, my left side doesn't work anymore, so I'm ordering another pair soon! Edit: During this review, I flicked the left and it started working again? Still might buy another pair ^^

Review from jbl.com
Helpful?1TO4QUJQC34Z15267610670