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Member ratings & reviews for
JBL TUNE500BT HD-BLK BLUETOOTH HEADPHONE
3.8 out of 5 stars
stars469 ratings446 reviews
  1. 5 stars54% (252)
  2. 4 stars13% (61)
  3. 3 stars7% (32)
  4. 2 stars9% (44)
  5. 1 star17% (80)
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Showing 231-240 of 446 reviews
Apr 29, 2020
Jhel
1 out of 5 stars review

Not working after only 3 months of using it.

I bought this JBL 500bt and it worked great for the first 3 months and now im having problems with it. It keeps shutting off on its own right after i turn it on. i dont know what seems to be the problem but i tried resetting it but still wont work. Im really disappointed with JBL.

Review from jbl.com
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Sep 6, 2020
Leka1234
4 out of 5 stars review

I like JBL 500 BT Tune, but minor problems !

JBL 500 BT Tune works good and it's design is fabrically excellent. Voice is superb, and even the left and the right of headphone it trembles of high bass. I like JBL, but minor issues here: though JBL has a great sound, the left part often doesn't respond. I don't know if there was a problem with cable or the bluetooth coverage wasn't right. Please can you tell me : can it be fixed? If yes, how much does it cost to repair it? Thnaks for understanding!

Review from jbl.com
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Jan 4, 2020
RickyBoy
4 out of 5 stars review

Pretty good, but...

I bought this headphones two weeks ago and they do have a nice quality, expecially for the price... the thing is that when connected to a device it disturbs the internet connection by alot, kinda sucks but not really sure if it's an headphone problem or just overall bluetooth intererfering with wi-fi.

Review from jbl.com
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Nov 14, 2019
Erine76
2 out of 5 stars review

Terribly uncomfortable

I am so sad that I had to return these after only 2 days of wear. They were so uncomfortable to wear, that they actually hurt my ears. It didn't matter how I adjusted the fit/placement of them I love the sound quality of JBL, but the on-ear headphones I would not recommend.

Review from jbl.com
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reply from Customer Support

We're sorry to hear that our JBL Tune 500BT failed to meet your expectations. We're always looking for ways to improve. If you need more help, please reach out to our Customer Support.

Oct 8, 2022
blamco
3 out of 5 stars review

Decent headphones, destroyed by white noise.

Bought this a long while ago and im glad i did. I like it, it's not perfect and i had to tune it myself to make it sound alright. I would give it 5 stars for the budget range, but there's one issue JBL will probably never fix: the headphones have white noise. This sucks and it makes me so sad

Review from jbl.com
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reply from Customer Support

Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 500BT. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.

Dec 8, 2020
SUNNY1234
1 out of 5 stars review

I WISH I COULD GIVE ZERO STARS

I GOT THIS FIRST I USED THIS TO MAKE A CALL WORKED PERFECTLY ... WHENI TURNED ON THE MUSIC I JUST STARTED HEARING NOISES AND DISTURBANCE .....I THOUGHT SOMETHING IS WRONG WITH MY PHONE , AFTER USING IT FOR A WHOLE DAY WITH TWO OTHER PHONES I UNDERSTOOD MISTAKEIS WITH HEAD SET ... IT MIGHT BE DESIGN MISTAKE OR MY HEADSET IS A DEFAULT PIECE , BUT TOTALLY DISAPPOINTED ... I DONT RECOMMEND .... BATTERY LIFE IS EXECELLENT

Review from jbl.com
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reply from Jasper at Customer Service

We'd like to work with you directly to fix the issue you're having with our Tune 500 BT. Please get in touch with us through: https://www.jbl.com/support-contact.html

Dec 20, 2020
Reyad Qumbarji
4 out of 5 stars review

Great Features, exept for

The only problem I have here that I bought this for work use but later on I find out that JBL has a technical issue with Teams Application whereas i hear robotic sound on calls. I hope this issue would be sorted out so that i can use and not to buy new headphone. apart from this I would give 5 star for all

Review from jbl.com
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Nov 14, 2019
Don35
5 out of 5 stars review

Great Headphones

I do enjoy JBL headphones very nice great bass to it very comfortable great sound

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Aug 21, 2020
Krs1
5 out of 5 stars review

Awesome sound

Had to finally replace the previous JBL model. These are perfect. Exactly what we hoped for!

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Aug 5, 2019
Agent007Elite
5 out of 5 stars review

Amazing sounds

Bass is perfect and it's sound proof, I would definitely recommend people to buy this

Review from jbl.com
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