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Member ratings & reviews for
LG 55" Class 4K Ultra HD OLED Smart TV w/ AI ThinQ - OLED55BXAUA
4.7 out of 5 stars
stars406 ratings380 reviews
  1. 5 stars80% (323)
  2. 4 stars14% (57)
  3. 3 stars2% (10)
  4. 2 stars1% (5)
  5. 1 star3% (11)
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Showing 11-20 of 380 reviews
Jul 24, 2021
Beck747
1 out of 5 stars review

Verified Purchase

Broke within months.

[This review was collected as part of a promotion.] I bought this tv less than 3 months ago and it already stopped working completely. The tv repair company said this TV in particular is know for this issue. It still has not been fixed. It's kind of crappy to buy a brand new quality tv and have it break immediately with no hope of having it fixed anytime soon.

Review from lg.com
Helpful?52FQJBKYRPVT15259462044
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 28, 2021
WadeDFW
2 out of 5 stars review

Verified Purchase

Great picture but questionable quality

[This review was collected as part of a promotion.] I've had the LG OLED55BXAUA for less than a year and experienced some issues that reduced my confidence in this product. The tv froze and shut off when switching between inputs. I had it repaired but then a new issue with screen noise appeared. So far it's working fine after the second repair but I don't trust it will be reliable for long.

Review from lg.com
Helpful?52FQJBKYRPVT15259462044
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Feb 14, 2021
DonW1
1 out of 5 stars review

Verified Purchase

Intermittent power

[This review was collected as part of a promotion.] Had tv about two months. It stopped working several times and had to be reset by unplugging and waiting ten seconds. Last time tv would not turn back on. Returned to retailer. I have had LG for twenty years so I bought the CX model and hope this one is trouble free.

Review from lg.com
Helpful?52FQJBKYRPVT15259462044
reply from LGE Social Media

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG TVs, please visit https://www.lg.com/us/tv. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane

Aug 28, 2020
cincyiowan
5 out of 5 stars review

Verified Purchase

Amazing Picture!

[This review was collected as part of a promotion.] We absolutely Love this television. The picture quality is outstanding and the slim sleek design of the television makes it modern for any dwellings. Our family likes the features as well of this LG TV and that is the voice recognition remote. The sharp contrast and pitcher called he blew us away when we first plug to the television. It's safe to say that we will definitely be shopping with LG television brands in the future. This television is perfect for movie watchers gamers and pretty much anybody else in between. So if anybody is looking for a great picture quality television with great features check out LG in their lineup of television.

Review from The Insiders
Helpful?52FQJBKYRPVT15259462044
Dec 13, 2020
Lonwolf
5 out of 5 stars review

Verified Purchase

Awesome HD TV

Exactly as advertised. Took a few days to get used to the remote and functions but that is to be expected. I am glad I upgraded from 1080p to this TV. Excellent picture, sound, ease of use and setup. Very impressed!

Helpful?52FQJBKYRPVT15259462044
Jan 4, 2021
Richard
5 out of 5 stars review

Verified Purchase

The BEST Picture Quality I've Ever Seen!!

This TV is crispy clear. The picture, light and color is so pure and beautiful. Just very pleasing to the eye. Fantastic quality and the perfect size, not too big not too small it is big enough for sure.

Helpful?52FQJBKYRPVT15259462044
Feb 25, 2021
HESHEY082950
5 out of 5 stars review

Verified Purchase

Perfect Picture

[This review was collected as part of a promotion.] Bought this tv a few months ago and am extremely happy I did, the picture is perfectly clear, the sound is excellent and it was really easy to set up in a WiFi environment. Best decision ever.

Review from lg.com
Helpful?52FQJBKYRPVT15259462044
Jan 15, 2021
Rich2700
4 out of 5 stars review

Verified Purchase

Mostly stunning!

[This review was collected as part of a promotion.] I LOVE THE PICTURE! Stunning blacks as promised. Would probably have opted for the model that had the newer, more powerful processor if I'd seen it. Prices was guiding my choice.

Review from lg.com
Helpful?52FQJBKYRPVT15259462044
Feb 3, 2021
Mark12Mo
5 out of 5 stars review

Verified Purchase

Excellent TV

[This review was collected as part of a promotion.] This is my second LG tv. 1st one is 11 years old and still has an excellent picture. I bought this OLED 55BX cause I needed a smart tv and wanted a great tv that would last. The features are great and very easy to navigate through them. I recommend this tv for a great picture and easy to operate through all its features. I also recommend going with a LG products cause they last.

Review from lg.com
Helpful?52FQJBKYRPVT15259462044
Feb 3, 2021
triciab
5 out of 5 stars review

Verified Purchase

Amazing TV

[This review was collected as part of a promotion.] We bought this to replace a LG plasma TV that we had bought 12 years ago. The picture is amazing and what was a huge selling point for us was that our TV is in a corner of the living room and unless you were sitting directly in front of the TV you would not get a good picture. With this TV, no matter what angle you are sitting, you get a full picture and don't lose any of the clarity and quality. There are many features that make it a truly smart TV, still learning many of them.

Review from lg.com
Helpful?52FQJBKYRPVT15259462044