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Member ratings & reviews for
NST 13G SENSOR BIN TRASH CAN
4.4 out of 5 stars
stars1,307 ratings1,277 reviews
  1. 5 stars72% (939)
  2. 4 stars15% (198)
  3. 3 stars4% (46)
  4. 2 stars3% (34)
  5. 1 star7% (90)

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Showing 641-650 of 1,277 reviews
May 15, 2011
michusby
3 out of 5 stars review

choose another...

I bought thid for the features and the good price. The sensor does not work well at all. The manual buttons require you to hold the button down for a couple seconds to open close, which is annoying. And the batteries lasted about a week. Also the tiny little handle (if you can even call it that) makes it very difficult to open manually. I plan on returning this product.

Review from walmart.com
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reply from Nine Stars

Dear Michusby,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The motion sensor is supposed to work,this is not normal. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Jan 6, 2011
BamaRed
3 out of 5 stars review

Good Trash Can for the Price

I purchased this trash can for our kitchen area at work a couple of months ago. It really looks nice and works well, but we occasionally have to push the "open" or "close" button when the automatic lid gets caught open or partially open, which I don't think is a big deal. We haven't had to change the batteries yet either and with 35 people in and out of there all week, it gets a lot of use. I am not sure I would recommend this product for a high traffic area like our kitchen though. When you throw as much stuff away, as often as we do sometimes triggering the sensor and waiting for it to open is a little bit of a pain. I think it would work better in a household type environment. Overall, I think it was a good purchase and a good value.

Review from walmart.com
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reply from Nine Stars

Dear Bamared,Thank you for your review and purchase. We are so sorry you are not satisfied with your trash can. The unit includes a 2 year warranty and can be replaced. If you are interested in a replacement please contact us via email at info@ninestarsusa.com.-NineStars Customer Service

Jun 11, 2010
Amy66
4 out of 5 stars review

awesome product!

We have had a different brand previously and the top of it broke right off so we had to look for another one. We found this on the website and liked the looks of it, the opinions of other consumers and the price, so we decided to purchase one. One thing is that is said it would take a week to get here, no big deal, it was here in 3 days...awesome!! Once I opened it up and got it set up, I have never loved anything more. It is great to get bags out of, my other one had to have two people to pull on opposite ends to get the garbage out, this one is no problem, more space to use, and the shape is great. It does not stick way out, the top is wide for the garbage to go into. I really cannot say enough about this product. I hope it last me a long time.

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Nov 7, 2017
NJ
1 out of 5 stars review

GARBAGE! Yours will not be the exception!

I brought this trash can for a pretty penny years ago. It started malfunctioning within the first month and completely stopped working by the third. Due to the cost of the trash can and the lack of options in replacing the lid without adding to my original cost of nearly $100...I've been looking at this broken piece of GARBAGE for five years now! Opening it manually by hand requires some skill if you hope to leave the lid at least on and closed. The tiny little nub you can manually open it with requires both hands practically and you can forget about opening it period if your hands are the least bit slippery, wet or heaven forbid full of yah know, trash you'd like to throw away! Buy anything but this trash can or this brand! Even functioning as a non motion operated Lidded trash can isnt in its capabilities 90% of the time. "inspiring ideas innovation beyond the stars" blah! Replace my trash can or my money! I've spent years staring at a very expensive REGRET that never could be repaired or replaced even whilst in its warranty. Not an upgrade. More like a downgrade. I don't usually leave negative reviews. Mostly I'll go out of my way to leave positive ones. I'm staring at this trash can and it inspired me to seek it out online with my smartphone just to warn everyone else. Don't make my mistake.

Review from walmart.com
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reply from Nine Stars

Dear NJ,Thank you for your feedback and purchase.We are sorry you were not satisfied with the unit. The units motion sensor should not have stopped working, this is not normal. The unit can be reset or replaced, if you are interested in a replacement please email our customer service department at info@ninestarsusa,com .-NineStars Customer Service

Oct 27, 2011
KGBP
4 out of 5 stars review

Easy to use for everybody

I had previously owned a touchless trashcan and my kids 'accidentally' broke the lid. I was so impressed with how long the 1st one lasted and really enjoyed the touchless lid - I never thought twice about purchasing a different trash can. I have owned this one for about a month and it works GREAT!

Review from walmart.com
Helpful?0V7VMH1SRFH615258962276
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Apr 24, 2019
karyn
2 out of 5 stars review

Proceed with caution

My greatest complaint is the top lid is flimsy. Once it accidentally comes off you can never again securely put it back in place.. It continually comes off again. Opening the lid in a manual mode is very difficulty with the thin projection. The lid over the battery department did accidentally come off and the battery cover and batteries fell into the trash. I figured out why the trash can stopped working before I threw the trash out and possibly picked up by the garbage man. I was able to find the lid to the battery department and batteries in the trash. Subsequently I had to tape the lid over the battery department to make sure this does not happen again. You have a ring to place the garbage bag over but if someone is not familiar with this trash can you may accidentally discard this also. I would prefer a garbage can with an inner basket that could be pulled out which would be easier to deal with. Battery life is good.

Review from walmart.com
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reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear that there is an issue with your unit. Please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to assist! -Nine Stars Group

Dec 22, 2015
Fab4Fred
5 out of 5 stars review

I Can Do This!

This trash can is worth the price I paid. It replaced another that was all worn out, and now it shines in our kitchen. We have to remind ourselves not to come too close while passing, as the sensor opens the can quickly. We are satisfied completely, and highly recommend it.

Helpful?0V7VMH1SRFH615258962276
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Feb 5, 2019
SnorkyR
2 out of 5 stars review

Wanted to like it, BUT...

This trash is well made and looks nice, but it DOES NOT have an inner bucket liner as described when I purchased it (I've given feedback to ask them to correct the description). The trash bag is held in place by a thin, plastic ring - which was not what I wanted. I didn't bother adding batteries; I simply wrapped it back up and I'm returning it to the store. If you don't mind the ring bag holder, you'll probably be happy with this purchase.

Review from walmart.com
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reply from Nine Stars

Dear SnorkyR, Thank you for your feedback. We are sorry to hear the unit was not what you expected.Our step on unit does have the inner bucket you are looking for. If you are interested in hearing more options please give us a call at 866-978-2778.-NineStars Customer Service

Dec 17, 2010
AlwaysFrazzled
5 out of 5 stars review

Must have for the kitchen!

I was a little hesitant to purchase after reading mixed reviews. I am so glad that I did! This trash can is the perfect size and shape, and designed so that the trash bags are filled up without being so jammed that you cannot easily remove them. The open/close sensor is not too sensitive - it opens when you put your hand over it but not if you just walk by or stand near it. It is lightweight but sturdy enough to handle my 3 kids, husband, and dog. And, our hands don't get dirty or "germy" when we throw away trash. A must have for any kitchen!

Review from walmart.com
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reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service

Dec 17, 2010
Canuck69
5 out of 5 stars review

Nine Stars garbage can

Love it!!! This was actually purchased for my mother in-law as we already have it. I love that you don't touch the lid of the can and it works beautifully!! You just have to buy batteries, but in the long run it is worth it! (recycle your batteries!!)I shop frequently in the U.S, so this was alot cheaper than we paid in Canada for it. Very recommended!!

Review from walmart.com
Helpful?0V7VMH1SRFH615258962276
reply from Nine Stars

Dear Customer,Thank you for your review! We are excited that you are happy with this trash can! Should you ever have any questions, or concerns, please feel free to contact our customer service department at (909) 620-8877 / info@ninestarsusa.com.-Nine Stars Customer Service