Don't have any issues with the bed or service. Customers should know this bed is very firm.

So far our decision to replace our old Serta Icomfort Applause II was a good one. Very supportive, and provides a better night's sleep.

Comfy mattress, I don't like the blue floral color fabric, only draw back.

Firm but not extra firm with some top foam. It's nice!

We like the mattress very much

A few days in. So far so good. Needed firm mattress. Waking up without pain

My new Serta mattress is great! I’am sleeping much better now that I have my new mattress! I recommend Serta mattresses.

When I first got this replacement, it was great, and now, for the last four months I've been dealing with a sink hole and is killing my lower back.

The mattress is super firm and comfortable. I am happy. I recommend for people who have joint bone problems and especially the back

I have a lot of health issues with my back and haven’t been able to find a mattress that is comfortable until now. Thank you so much.