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Customer reviews for Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color for
Nine Stars 13.2 Gallon Stainless Steel Motion Sensor Trash Can, Choose a Color
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3.9 out of 5 stars
stars
496 ratings354 reviews
  1. 5 stars63% (312)
  2. 4 stars9% (46)
  3. 3 stars4% (18)
  4. 2 stars3% (15)
  5. 1 star21% (105)

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Showing 331-340 of 354 reviews
Jun 1, 2022
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Battery cover falling off.

Battery compartment doesn't have a cover and batteries are frequentyly falling into the trash. Bad quality.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group

Apr 15, 2022
Reviewer name: gerzonteyani
1 out of 5 stars
1 out of 5 stars review

Nine Star No Star

Very bad product and no cusotmer service, they want to you spend more dolars to return the crap before they replace the bad lid, ridiculous!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear gerzonteyani, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don't hesitate to reach out to us at info@ninestarsusa.com -Nine Stars Group

May 3, 2022
Reviewer name: Camille
1 out of 5 stars
1 out of 5 stars review

Came defective

Came with a broken lid, I live 50 miles from Walmart store. If that was the case I would rather going to the store and pick it up in the first place.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear Camille, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don't hesitate to reach out to us at info@ninestarsusa.com -Nine Stars Group

May 24, 2022
Reviewer name: Jean
1 out of 5 stars
1 out of 5 stars review

The lid is malfunctioning

After a little over a month of typical use for a family of three the kids is now malfunctioning. I'm returning it.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for sharing your thoughts! lf you're experiencing delays or it's not closing on its own, you can refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you. -Nine Stars Group

Jul 14, 2020
Reviewer name: Jessica
4 out of 5 stars
4 out of 5 stars review

Love this trash can. Please note that there is a delay for the lid to open. I would recommend this item.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear Jessica, Thank you for your review! We are excited that you are happy with this trash can! We're sorry to know that you're experiencing delays in opening on it's own. You can actually refer to the reset guidelines to troubleshoot. lf the issue continues, we're always here to help. You can always reach out to us at info@ninestarsusa.com and we'll make sure to assist you.

Dec 9, 2023
Reviewer name: Cindee
5 out of 5 stars
5 out of 5 stars review

The Best!

It's so nice to have the trash covered without having to worry about touching the lid to open it. After one day you will be so happy you bought it!

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

We love hearing that! Thanks for choosing us and enjoying the hands-free convenience!

Apr 14, 2022
Reviewer name: brazurjeafferson
1 out of 5 stars
1 out of 5 stars review

Don't buy

I would have watched the reveiw, would not work, cusotmer service is also a sham

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Dear brazurjeafferson, We are sorry to hear you are not satisfied with your unit. lf you ever need anything, please don't hesitate to reach out to us at info@ninestarsusa.com -Nine Stars Group

Jun 26, 2020
Reviewer name: Trish
1 out of 5 stars
1 out of 5 stars review

Cheap- missing parts- and USED

No bag liner, cheaply made

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello, Thank you for reaching out to us via your review. We are saddened to hear you are not satisfied with your unit. This model uses a liner ring to conceal the trash bag into place. We do appreciate your feedback. If there is anything that we can assist you with, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to help answer any questions or concerns you may have.    -Nine Stars Group

May 10, 2022
Reviewer name: Logen
1 out of 5 stars
1 out of 5 stars review

Bad quality, avoid at all cost

The closing lid doo not funcitoning and won't close fully any more, very disappointed.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Hello Logen, Thank you for reaching out to us via your review. We are saddened to hear that there was an issue with your unit. We do appreciate your feedback. If there is anything we are able to assist you with, please feel free to contact our customer service department via email at info@ninestarsusa.com. We would be happy to help answer any questions or concerns you may have. -Nine Stars Group

Jun 9, 2022
Reviewer name: EA
1 out of 5 stars
1 out of 5 stars review

work well

Have only had this one month and the sensor is broken and the lid has never completely shut.

Review from walmart.com
Helpful?3480B821ZBGG15258557647
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info@ninestarsusa.com -Nine Stars Group