We just purchased new lower brush base and while vacuuming the handle light illuminates and we lose most of the brush power. Anyone know which connection issue it is that would fix this.

I bought and returned a cordless stick vac before settling on this one. I own another Shark Vacuum that has lasted for years but our new house has all hardwood floors so i was really interested in the DuoClean feature. I cant say enough good things about it. It keeps my hardwood shining with minimal effort. I love that i can change the floor setting from bare floors to carpet with the touch of my thumb. It really is a user friendly vac. My one and only complaint is that it is a little heavier and bulkier than my last Shark.

I absolutely love this vacuum. It picks up more dust and dirt than I thought possible. I vacuumed with my old vacuum first and then over it with the duo clean and my duo clean canister was full! I'm so glad I made this purchase. The only thing I have found annoying with this vacuum is the red roller gets caught quite a bit on my area rugs. Like other reviewers said the vacuum is heavy. I was worried this v as vacuum would be hard to push on my thick carpet but it isn't. It cleans my laminate floor better than a broom and gets under all baseboards and edges. I'm so happy with the purchsee

This is an amazing vacuum! It replaced a Dyson and I actually prefer it. We have predominately luxury vinyl plank flooring so the design of the brush head is perfect for this surface. It also transitions nicely to carpeting and does not pull at the carpet fibers. It is a bit heavy and the self guiding mechanism does require some control, but it is not an issue. I have not used the lift away option or attachments yet, but it does decline to a relatively flat position. The vacuum arrived quickly and the box was in perfect condition. I researched several vendors and this is the best price - I would highly recommend this product!

This vacuum is exceptionally well engineered. With all the parts snapped into place, you have an upright vacuum that works fantastically well on carpet and adequately on bare floors. It's easy to unsnap the dust chamber for emptying. It's easy unsnap the power unit, which then operates as a hand-held vacuum. The wand separates easily and has its own headlight. The suction hose detaches easily and accommodates attachments. All-in-all, I'm very pleased with the unit.

I love this vacuum. It's like a Transformer Robot. The wand is easily accessible, either short or long. This thing breaks apart like magic. It has a light that lets you see dust and debris like no other. Whoever designed this vacuum is a genius.

Great suction, especially for pet hair. Rollers do not clog. Like the light. Picks up close to the sides. I do not like having to carry the canister when removed to use attachments. This is shown in your online photos. I realize an optional caddy can be purchased, but why not just build canister with wheels already on or at least make the canister so that it stands up by itself. Very hard to carry with left hand while vacuming with right hand for older folks who need to hold on to rail on stairs.

I LOVE my new vacuum. Seriously love it. We have a dog that should be bald because he sheds so much, but this vacuum gets everything up. It goes seamlessly from hard wood to carpet. I love the lift away feature ( that was on my first Shark but not my last Rotator). You will not be disappointed.

The vesatility of this sweeper is amazing! With the detachable canister it cleans everything high and low. Does a fantastic job on all floor types. Very easy to use! This thing will suck up anything on a floor! Fantastic for pet hair. This vacuum is impressive!!!!! May be just a tad heavy for some but other than that I don't know how they can make it any better.

Strong suction. The duo clean works great on carpets also, not just hard floors. Filled the dust canister the first time I vacuumed the carpet right after using the old Oreck. The Shark even pulled up some oldcarpet deodorizer (the baking soda powder mix) from months ago. Great vaccum. The powered lift away is awesome for vacuuming under the bed- there was so much dust built up it's crazy. Love the features on the shark.