Sound Bar seller was a third party supplier. Sound Box arrived in original box; however, it obvious had been opened before and the former shipping labels had been cut off. Contacted seller via email and included picture of the condition of the box when it arrived. Seller was very apologetic and immediately issued a full refund and told me to keep the sound bar. I was very pleased with the sellers handling of this issue; however, when I tried using the sound bar it wouldn't power up. Contacted Vizio Support and with their help I was able to get the unit to power up once. Never could get the unit to actually work so contacted Vizio again and they offered to send me a re-certified sound bar since this model is no longer available. I return the original sound bar to Vizio and I'm waiting for the re-certified sound bar to arrive.

For the money, sounds pretty good. All cables needed to use are provided (including the optical cable option). Keep the instructions handy for the first couple of weeks to learn the settings - this unit uses a series of LED's to tell you what your input/balance/etc is. Not as handy as an on-screen display, but doable. Bluetooth works well.

Better than tv speakers, not as good as surround sound, but that's to be expected, also decent base. Would be five stars, but doesn't always turn on with the tv (if I turn on the tv using the amazon fire box it doesn't turn on). Minor hassle, worth the cost.

The Vizio 38" Sound Bar didn't project the sound from TV exactly as I expected. It works as intended by redirecting the sound from my TV with rearward facing speakers to the front. This was the purpose. The sound quality didn't match my executions. Not enough bass, not enough treble. Now, I haven't had time to experiment with adjusting the TV sound adjustments in conjunction with the sound bar, so this may produce a more desirable result.

I will continue to play with this; but, after initial efforts, no improvement over SANYO flat screen speakers. SANYO speakers, after adjustments, do offer a pretty good sound. (I have some hearing impairment and always have to refer to cc to to be sure of what I heard.) I watch mostly news shows. Music does not matter to me, just speech, via news or dialogue in movies.

Bought this for my father and his girlfriend for Christmas. I was shipped in great time. The item came in original box so there was no surprise. I thought it would of been shipped in a plain box, I guess that's the only complaint. They both said the sound was great!

Long time ago (2-3 years) we bought a sound bar that was incompatible with Sanyo HD TV. We did not understand why. We avoided any further replacements. Once we got our 4K HD Vizio 55" Christmas present we found a Vizio sound bar was totally compatible. TV used to be cranked up past 70 to hear soft vocal but now with sound bar we rarely go above 4 or 5. Saves the TV's audio system!

I bought this soundbar for my bedroom tv to add better sound to the flat screen I had. It sounds amazing. I thought with it not having the sub woofer would make a difference and it doesn't! Sound quality is amazing and for the price you can't beat it!!

Easy to plug in out of the box. Only took ten minutes to set up with my 40 inch flat screen. A small issue with the sound playback when I used the bluetooth (static). Simulated surround is the best I've heard. The highs and lows are at an amazing balance! This unit is fine if you want to go without the sub woofer. An honest to goodness bargain for the price!

Works great. Good sound. Simple, easy hookup. One optical cable & you're done. The only downside is you have to control the volume with a small remote after turning the volume down on your tv. If you don't you get a kind of echo effect. There might be a way around that, but if there is I don't know what it is. Other than that it's a great alternative to the tiny speakers in your thin flat screen tv.