I had smart strand carpet installed. That is a high pile, soft, and thick carpet. I selected this model because it has the different modes to switch from. I want to be clear, this is a very good vacuum and you would be pleased to have it. Do not buy if you have soft carpet. The beater brush will damage your carpet.

We had a rotator professional that stopped working so we were excited to try this rotator. We have 3 dogs that have excessive shedding and this vacuum is good on our laminate floors and our rugs picking up the dog hair. Theres a few features that I loved about my professional that this rotator does not have. Disappointed about that, with the amount of money you spend on this vacuum. This vacuums cord is a lot shorter than the professional. Theres no light on the handle. It does not self propel which can make it a little difficult to vacuum thicker carpet. I do love that it still fits under the furniture to get all the dog hair. We have not had any issues with anything getting wrapped around the roller so thats a plus.

I bought this vacuum 3 years ago, have 3 dogs that shed constantly and this vacuum has Cleaned up all that hair with no problems. And, where I live is windy and dusty all the time - no problems with that either. Another reason I recommend it is that you can take it apart and clean all parts with no tools or frustration. Well designed for maintaining the vac. People who complain probably don't clean the parts and wash the parts that can be washed. Read the booklet and learn how to take it apart for cleaning. I waited 3 years to write this, just to see if there were any problems and there have been none. The lift away feature is an extremely useful way to clean difficult areas - like under beds or to reach higher places.

[This review was collected as part of a promotion.] This vacuum is super! There is nothing better than a vacuum that cleans with power! The machine is light weight and easy to use. Compact for storage and not too bulky. Have had no issues or trouble with it. Very happy with the Shark!

[This review was collected as part of a promotion.] I love this vacuum cleaner. We previously had a Dyson, which we loved too. However it was old and time for a new vacuum. The suction on this one is even better and it is easier to maneuver. It has plenty of attachments that allow you to vacuum high places in the home and vacuum under couches, beds, etc. easy to clean out and the self cleaning brush works like a charm to insure items aren't getting stuck in that vacuum. We highly recommend this vacuum!

This vacuum works so well. I bought it to replace a Bissell that I had for years. Vacuumed with this Shark for the first time and realized how terribly my previous vacuum was operating. It has great suction and picks up pet hair quite well. The self cleaning brush roll is an amazing feature. 10/10 recommend it to anyone with pets or with family members with long hair!

[This review was collected as part of a promotion.] I love this vacuum. It has great suction and picks up even after other vacuums have cleaned. The lift away is easy to use and makes cleaning stairs and hard to reach areas a breeze. Great product and I would recommend to everyone.

[This review was collected as part of a promotion.] This Vacuum is AMAZING!!!! I have hardwood and carpet and my old vacuum cleaner working on the carpet ok but not on the floor. This works on my floor and carpet. It make the nice lines in the carpet. its cleans up the smallest amount of dirt and haair

Out of the box, easy to assemble with no tools required. Everything snaps together easily. I like that you can remove the lift-away canister to get the under couches and hard to reach areas. Also a nice feature for cleaning stairs. The hose extension along with the wand is just long enough to reach high up spots near the ceiling that needs cleaning. The floor setting control on the handle is helpful. Makes for easy quick adjusts from hard floors to carpet. Just below the floor setting control is the suction control. Min for less suction and Max for more suction. Wow for the max suction! While the Max setting is awesome at getting up that deep dirt, it does make the vacuum harder to push around. The advertised "no more hair wrap" was something that I was looking forward to since I have long hair and I own a medium haired cat. For the most part the self-cleaning brush roll does its job, however there was a small amount of hair that was wrapped around the brush after use. Thankfully it wasn't too hard to remove. The vacuum came with 3 attachments, but only one (dust crevice tool) attaches onboard for storage. The pet power brush is air driven and is super loud! It doesn't bother me, but I could see it being a problem to some. The tool was great for removing high traffic cat areas ie sunbathing spots on the carpet or pet beds. Picked up the hair with little to no problems. I say little because you have to go over it a couple times if there is a good amount of hair. Not a fan of the ball and socket clip attachment for the hose on the wand. It comes undone way too easy! I was having to reconnect it quite often. Maybe a stronger socket grip design would help? Emptying the canister is easy. Remove the dust cup by pressing the button on the the handle and hold it over the trash and press the release latch on the front of the canister. Overall a great vacuum, just could use some improvements.

[This review was collected as part of a promotion.] Lifts away dirt, debris, & pet hair swift & easily. It was very easy to assemble and makes chore duty around my house a breeze. We have cats and the dander they leave behind drives my wife & I bonkers. This vacuum eliminates the cat dander problem easily & most efficiently. I especially like the self-cleaning brushroll. It is such a great feature of this awesome vaccuum. It is also not heave or bulky which helps a lot with kidding the kids to do chores.