Good Morning. We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning Chrissy and thank you for sharing your feedback regarding the overnight leakage. We know you are a busy mom and we want our diapers to perform at their best for your twins, so please call us, at your convenience so we may learn more and obtain helpful manufacturing lot code information. Our number is 888-301-0332.

Good Morning, the comfort of your baby is our top priority. We want to assure you that the materials we use in our diapers are completely safe for little ones. We take experiences like this very seriously, and would like to gather as many details as possible for our Quality Team. Could you please give us a call at 888-301-0332 ,when you have a free moment, so we can obtain some important diaper information and samples for review. Thank you.