Excellent product. Bought for older person and this model is perfect because it is so easy to operate. I have one that is two years old and I have saved a lot of money in coffee because I was throwing out so much because I only drink a max of 2 cups in the morning, since I am the only coffee drinker in the house. Sam's does have the best prices on the web and in the store for k-cups.. They have been constantly adding different flavors so you have a great choice of K-cups. Be wary of other websites that offer good deals out there on k-cups - make sure they are not expired as I made that mistake. I also use bulk Swiss Mix which Sam's also carries (not the packets the bulk can) and make hot cocoa. Just be sure to run a clear water run with no k-cup in it to clean out any grounds.

It is a great machine and you can use your own coffee in it. I use this machine to demo coffee. I brew hundred of cups non stop for months on end and the machine keeps. working. People, you know who you are. If you have hard water use bottle water. Your coffee will taste better. No machine will put up with calcium deposits forever, Wipe the inside and outside of your pod holder at least once a day with a paper towel. You do clean your coffee pot? Follow the cleaning directions for your machine. It will last a long time.

As other poor reviews have noted, this Keurig machine is very unreliable. I have had two machines go kaput within 3 months...the first after only two days of use! I'm surprised that Sams would sell such a poorly made product. I do have a one year warranty directly with Sams, so I'll be getting a replacement. However no cup of coffee is worth this hassle! My Senseo machine was still running strong after 5 years -- really regret switching to Keurig.

I learned about the Keurig brewer while visiting a friend recently. She had several flavors of coffee as well as regular coffee and I think I tried every one. She even had tea and cocoa! Sam's has the absolute best buy on the Keurig Brewer. It comes with the personal K-cup which is around 18.00 if purchased by itself, and the coffee that comes with it give you a great sample of what is out there. I would recommend this brewer to anyone, but I would also recommend they buy it at Sams Club for the best deal!

I really loved this coffee maker but I have to return it tomorrow. I have read & reread the manual and followed the trouble shooting guide but I give up! It only brews if I "jiggle" & replace the water tank, each brew! I followed instructions and dumped the water from the tank (bottled water) and now it's time to dump this "lemon"! I will try "one more" as I love the concept. Hopefully I will be writing a GOOD REVIEW on the second one. I've had the first Keurig Brewer about one month.

love this! every cup is hot and tasty. best of all no setting up the night before to have my morning coffee. it comes with the basket to use regular coffee in case you run out of k-cups.

This is my second Keurig maker. I bought the Platinum one first and then this one. This one takes longer to heat up and even though they both have the same high temp this one does not get the coffee as hot as the first one. I would send it back but it was an auction item and it is too hard to return. It is Ok but I would get the Platinum one.

I got this coffee maker for Christmas, could not get it to work, took it back and got another coffee maker this one also did not work. So, I called Keurig and the customer service girl walked me through the process to brew my first cup of coffee. It did not work. She is sending me another coffee maker in the mail. She gave me a coupon for 24 -cup pks. for my trouble. I am thinking that if this product is not working when it is new what is it going to do when it starts making coffee. How long will this coffee maker work. I am very disappointed in Keurig. I hope when I get my new coffee maker it works.

I have purchased two of these machines and each lasted about a year. Just long enough for the warranty to run out. Works great for 12 months then dies. Tried everything they recommend for cleaning and de-scaling but nothing worked. Machine cost too much money to buy one every year.

We couldn't be happier with our Keurig. We price matched models at multiple retail outlets, and Sam's Club had the best price ANYWHERE, with more K-cups included, AS WELL AS the filter system. We were so happy with it that we have since purchased one for my parents, and plan on buying a few more as gifts, but only from Sam's Club!