It is great, grandkids loved the remote. We timed them with the stove clock and they loved it! Great sound, stayed on track and the couple of figures that come with it made it fun to play with for them.

My mother ordered the train for my 4 year old train obsessed son...it came with everything !!! Batteries for the train and controller....all the little people etc. My complaint is that we have to return the train set because it will not move forward or in reverse....bell rings makes sounds conductor talks...but when i put the control in reverse or forward the train does not move!!!! We spent a solid hour putting everything together and adjusting the train on the tracks to be sure it was on correctly....had to take it all appart and put it in the box!!!! 5 stars if the train actually moved and i so do not want to deal with returns....i better get a new 110% working polar express ASAP!!!!

[This review was collected as part of a promotion.] I received Lionel's The Polar Express G-Guage Train Set and was excited to begin using it. It was a great disappointment. I worked for over a half and hour to try and set it up and still didn't get it to work right. The next day I began with new enthusiasm but soon grew very frustrated. The tracks are not that easy to put together. You have to push them quite hard at the ties to get them together. A child would have a hard time putting these tracks together. This train is rated for 4 and older but you really need to be an adult or much older child to use this train. Next was trying to get the cars on the track AND hook them up to one another. They need a better set up for attaching the trains to one another. Just when you think you have the train on the track, the train car unhooks from the other car. It was very frustrating and finally with two adults working together, we were able to get the train moving. To unhook the tracks you just lift one end of the track which was easy to do. It does come with the batteries needed which was nice. I also thought the conductor and child were very cute but I thought they could be a little larger. The train is fun to run once you get it together but I was surprised that Lionel, the leader in trains, would put out a train of this quality. It does say on the front of the instructions "Adult assembly required" and they weren't kidding. They should just say this is an adult train. I look forward to having this train around my Christmas tree but don't look forward to putting it together.

[This review was collected as part of a promotion.] This Polar Express train set is very easy to setup & runs on batteries. So make sure you have 6 C batteries & 2 AA batteries (for the remote controller) because, they are not included. The train set includes 12 curved and 4 straight track pieces that fit together to make a 55 by 72 inch oval track. The tracks are easy to put together, there is no screwing or hardware needed. Just a simple click and snap, and the tracks are put together. This set also includes, steam locomotive, tender, passenger coach, observation coach, remote control, bell (that fell off Santa's sleigh) & three figures. We (me & my kids) really liked that this train set is highly detailed and the observation car has a disappearing hobo on top of it, which was an extra surprise. The disappearing hobo generated a lot of giggles & the little ones told me it was magic. You can also sound the whistle, ring the bell, and play "All Aboard The Polar Express!" while the train goes around the track. The engine has built-in sound that makes a steam chuff noise. It also makes a steam brake release noise when it stops (very realistic sounding). The kids kept yelling "ChooChoo!", when the train was going around the tracks & were just mesmerized by how realistic the sounds were. They kept telling me it's like a real train. There are also 2 lights on the train (one on front of the engine) and also one on the back that is red and flickers & looks like burning coal. The figures that are included (the conductor and boy figure) can also sit on top of the train as well. They didn't fall off or move, even when the train was going around the tracks at full speed. Was happy that there were figures included as well. A lot of train sets don't include anything besides the train & train tracks, so figures are always a great bonus. The train set was setup on a hard even surface in the front room & the train went out around the tracks very smoothly, even at the different speeds with out any issues. The remote control has clearly marked buttons, so kids can easily operate it without any problems. With the remote control you can also make the train go backwards (which they very much enjoyed). This is really a fantastic model and very true likeness to the Polar Express in the film. The set is larger than I expected, which we were pleasantly surprised about. It has great authentic train sounds (sounds like a real train is near you), including bell and whistle. The working headlights also made the train more realistic looking. Overall it's nice and durable & easy to assemble and disassemble. Also fit nicely back in the box for easy storage. Although, it didn't end up staying in the box very long before, I had to reassemble & keep it out for the little ones. It's a very nice train set & is a must have for any little Polar Express or train fan. It definitely exceeded mine & my kids expectations! A+ train set in our book!

Tracks do not stay together. Cars do not stay linked. Derails if anyone in the room so much as sneezes. You can feel how cheaply this thing is made - Buy it for your kids and they will lose faith in Santa.

In the description of the item I ordered, it stated it would have batteries included and 3 figures and it did NOT come with them. VERY DISAPPOINTED!!!

The tracks do not stay attached very well..I feel like I am putting it together every time my grandson plays with it..and the train always comes off the track ..not a user friendly set...very disappointed

It was a gift for my 4 year old grandson, who jumped up and down and screamed with excitement when he opened his gift! His mom says he loves it.

my grand son love it

My grandson loves it.