Generator arrived very well packed. Initial setup was easy. Fired it up and put it on line with no problems. Very happy with product and feel I got a "good deal". If I were to make the product better I would give it a built in battery charger. The accessory style unit is okay, but is slightly inconvienient.

Ordered my Generac GP17500E after researching on-line and talking with friends who have Generac generators. To my surprise, it was ready for delivery in 1 day. Uncrated and assembled it in about 2 hours (instructions were good but could be more user friendly) and was impressed with the quality of construction. The supplied oil, spare filter, spark plug, etc., were added value. Very pleased with this generator and have recommended Generac to family and friends.

We have been running our old 15KW Generac Guardian Ultra-source gasoline generator for the past decade to power our home during after hurricane power outages. The Generac has always been dependable. ( Be on notice however, if there are huge amounts of ethanol in gasoline, the unit WILL NOT RUN. A thing that may or may not be an issue after a hurricane ). We only run non-ethanol as a standard with fuel treatment, bolster your reserves. With standard maintenance (oil, plugs, filters,battery,,,) and running for 30 minutes+ every month, it has aways been “at the ready”. After 10 years, we are pulling the 15KW from service to rebuild the unit and it will be a backup. The 15KW would run 1 of 2 Central Vac systems, the heavy amp draw well pump, kitchen, home theater, lights, water heater, etc,,. Naturally we can shut subsystems off to conserve fuel. We do have our property in the swamps of Florida, 2 miles from the main road, so we are the last place where propane will be delivered after an event of a hurricane or other crazy events, that is why we chose gasoline. We purchased the new Generac 17500 and was delivered yesterday. At unboxing, we realized that the wheel axle was missing. Fortunately we had our existing 15KW and we had a working axel to maneuver the new 17.5 Generac through the landscaping into position. I thought, “here we go!”. I called Generac Support the next morning and “Bam”! The support rep was an English Speaking American in the States (Chris) and the part is on its way,,, UPS! 15 minutes of may time, done! Wow! It's a bummer that my new purchase was missing a part, but I am surprised at the quick phone pickup with a fix! We will see how the new Generac performs, as it is expected to a active hurricane summer in Florida, The El'Nino weather effect is drifting away again.

Out of failure. As soon as I pour gas into the gas tank it start to run out onto the battery, the leak is next to the shut off valve. I immediately customer service @ 888 436 3722 to report the issue the gas tank was leaking above the battery. rep wanted to know if the tank was crack I told her I did not know. The rep then activate the extended warranty then give me two Authorized Generac Service Dealers. I call the service dealer who instructed me to contact the Merchant i purchased the Generator from, since it is a out of box failure. Photo and video attached.

We were in the Michigan Ice Storm of December 22, 2013. Our yard looked like a war zone when it was over, trees pulled our power lines to the ground. I bought this generator on Monday the 23rd and got it running and hooked up to my fridge, freezer and furnace and several lights in no time at all, very easy to set up and run. It ran flawlessly for four whole days and nights, it would run 12-14 hours on a tank of gas. So glad I bought this, we enjoyed our Christmas with family, even though we did not have power to our house. Buy this generator, it will run your whole house!

The generator is easy to use and to move around. The portability makes it useful in a number of different situations. The generator is a bit noisier than I would like, however, the convenience and ease of use out weighs this distraction. Should we experience another hurricane, we will be quite comfortable and safe. We plan to have this wired into our system so that our whole house will have power in the event of an extended outage.

I purchased the GP17500E to replace a Generac 15KW/22.5KW generator that I purchased new over 15 years ago. It is noticeably quieter than my old unit ( which still functions perfectly and is now my emergency backup ). Being that we live in S. Florida, having a reliable generator is extremely important. I had numerous brand options, but chose to go with a brand that has served me flawlessly for over 15 years through many hurricane related extended power outages. When you really NEED a generator to work; you will be glad you purchased a quality brand like Generac. I now own 4 Generac units. Two GP3600's for running several small window AC units 24/7 and my big GP17500 and my older 15KW model. Due to limitations on fuel storage, we only run the big unit 4-5 hours a day.. the little units will keep us at a comfortable temperature all day and night powering the window AC units using much less fuel.

I purchased this generator to run my house in-case of a power outage. It runs the 5 ton ac and everything else no problem. I did put a hard start kit on the ac but I dont think it was needed. We have four dogs so if the power goes out in the summer we have no place to take the dogs this gives us a piece of mind. My 7kw was good for the winter we have gas heating. Cant beat the price!!

I bought this in the fall of 2012 after Katrina ripped through the Northeast. Our area was ten days without power being restored. We suffered through three days without power before getting this. Our home water supply comes from a well. No power, no water. Or heat, or showers, or communications. This unit has enough power to run the well, satellite, refrigerators, freezers, lights, coffee pot, microwave, televisions, and the list goes on. I just pulled it outside and started it up again for the second time this year. It powered up on the second pull and was running strong. I never worry about losing power now. Get the biggest one you can afford, but the 6500 will get you through any power outage with minimal disruption to your life. No regrets on this purchase. Quality machine.

I bought this generator a year ago after living thru other storms with no power. I never used it until the past two weeks with Hurricane Sandy here in NJ. Flawless performance. My friends and neighbors struggled with smaller generators ... the GP17500 ran without a hitch for hundreds of hours nonstop. Well worth it, not only for comfort and convenience of running everything in the home, but also for the for peace of mind that I wasn't under-powered or getting up in the middle of the night to refill the gas. Glad I got a portable ... when my power was restored I was able to let a friend borrow it.