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Customer reviews for Brita Extra-Large 18-Cup Filtered Water Dispenser with 1 Longlast+ Filter, Jet Black for
Brita Extra-Large 18-Cup Filtered Water Dispenser with 1 Longlast+ Filter, Jet Black
4.6 out of 5 stars
stars219 ratings152 reviews
  1. 5 stars80% (176)
  2. 4 stars11% (25)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star5% (12)

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Showing 1-10 of 152 reviews
Sep 24, 2021
Mandy
5 out of 5 stars review

Verified Purchase

Great water dispenser

Tried out the great value version and had to return as the filter would not seal properly. No issues with this one though! Just make sure you have the filter turned the proper direction and all the way pushed down :)

Helpful?3VR0UJQLR7HI15247904408
May 2, 2022
Momof4
5 out of 5 stars review

Verified Purchase

Worth it!

I had to adjust my shelves to fit this Brita, but it's been well-worth the rearranging. The water filters through relatively quickly and tastes great. With a family of six we drink a LOT of water and it's never been a problem to keep full. Now I don't have to worry about fixing my fridge's water dispenser or how I would go about cleaning the water lines.

Helpful?3VR0UJQLR7HI15247904408
Dec 10, 2021
Judbudy
5 out of 5 stars review

Verified Purchase

Thinking about getting a second one.

I love this. The city I live in has extremely hard water. I use the filtered water for everything. Been using one of the pitchers. It takes forever to get the water I need for coffee, tea, humidifier, etc. This filters so much faster with the long lasting filter. Filling it is so easy. It doesn’t take up much space. The spigot does not leak & so much easier to get water out than pitchers. I hate the way they pour.

Helpful?3VR0UJQLR7HI15247904408
Sep 12, 2021
Cheli
5 out of 5 stars review

Verified Purchase

Sam’s has amazing customer service!

Great tasting water! I was really excited about this filtering pitcher, but it arrived with a crack. I called Sam’s customer service and they immediately replaced the product. It was worth the wait because it’s easy to use and the water tastes great!

Helpful?3VR0UJQLR7HI15247904408
Jan 25, 2022
Pattie
5 out of 5 stars review

Verified Purchase

Large capacity and Long Last Filters.

I love the size of this reservoir and the long last filters. I drink a lot of water and I am an avid recycler. I just unpacked it and set it up today. I have it on my bar for right now. I prefer my water at room temperature but like how it can be placed on the top shelf of the refrigerator.

Helpful?3VR0UJQLR7HI15247904408
Sep 24, 2021
KK
5 out of 5 stars review

Verified Purchase

Clean cold water

Great price Fits in the refrigerator, love it. I only wish they had more filters available to order. I have a brita pitcher that sits on my counter and uses the same filter.

Helpful?3VR0UJQLR7HI15247904408
Feb 13, 2022
GG
5 out of 5 stars review

Verified Purchase

Huge Water Filter Pitcher

Love this, I moved into an older condo so I wanted cleaner drinking water. Super easy to use and holds much more water than the pither, fits perfectly in the fridge on the top shelf

Helpful?3VR0UJQLR7HI15247904408
Dec 5, 2021
Statewide sams shopper
5 out of 5 stars review

Verified Purchase

Great tasting water!

Our water is delicious now. Container fits nicely in the fridge and there is less fill up needed due to the larger capacity.

Helpful?3VR0UJQLR7HI15247904408
Oct 11, 2021
Laura
1 out of 5 stars review

Verified Purchase

Came broken

The item came broken. Picking the box up I could hear rattling, so that's never a good sign. When I returned it the person at Sam's Club noticed that there wasn't a filter in the box so I wouldn't have been able to use it anyway. I ended up buying this through another retailer and honestly was super disappointed. After priming the filter per the instructions, the water still tastes really bad. Like really, really bad. And someone else stated drinking that water made his mouth more dry. Not sure what is up with this filter, but in my mind it is unusable. It's a shame because the water pitcher portion is great.

Helpful?3VR0UJQLR7HI15247904408
reply from Brita

Oh no, Laura! Thank you for bringing this to our attention. We're sorry to hear that our Brita Ultramax Dispenser arrived in this condition, and we want to turn this experience around for the better. Please reach out to us at 800-242-7482 and reference this number: 211013-000280. Talk to you soon. Jeffery from The Brita Team

Apr 9, 2022
Hj
1 out of 5 stars review

Verified Purchase

Taste funny

Water tastes like plastic to me after being filtered. Was hoping it would dissipate over time but unfortunately didn’t.

Helpful?3VR0UJQLR7HI15247904408
reply from Brita

This is helpful to hear about, and thanks for bringing this to our attention. It's disappointing to hear that our Ultramax Dispenser didn't provide great-tasting water and we'd hope you'll give us a second chance. Please give us a call at 800-242-7482 with reference number 220412-000637 and we'll get right on it. We're eager to hear from you. Alexandrea from The Brita Team