Received the unbrella. In great shape but the crank was turning the opposite way and it would not lock into position. Contacted Sams and they contacted the company. The company then contacted us and sent out a whole new umbrella. We packed up the old one and Sams arranged a pickup for us. So far we really like the umbrella. We have it over the corner of our pool and it provides a lot of shade for those who do not want sun but want to be in the pool. We had a cheaper one that lasted a year but this seems much more promising. Love that it is sunbrella material.

I wish we had bought something like this umbrella a long time ago. We have a 60" table on the deck, and the umbrella that came with it just wasn't meeting our needs. This umbrella was easy to assemble...after dealing with putting >200lbs of play sand in the 4 base pieces. The sand is definitely a team effort, but afterward we could enjoy a lovely shady space on the deck.

The quality is great. the base with sand and water is heavy enough. Most of the assembly time was putting sand in the base. I tried to put as much as possible for the max amount of weight. I was able to put about 220 pounds of sand in it. I did see on the reviews the complaint of the umbrella moving/wiggling in wind. This is true, the mechanism tilting tilting has a little play. I personally like tilting option and I don't think the movement in wind is that bad.

I purchased this by a recommendation from a friend who has one similar, and more expensive. This is huge, turns, twists, and does not move with only water in the base. I like it a lot. The only negative comment is it had some internal shipping damge, as soon as I called and told Sam's about it they sent me a new one out. Very happy with my purchase and very happy with Sam's.

Got this about a month ago. Pretty easy to set up tho it took quite a while and a lot of patience to fill the base sections. It takes a lot of space to open it up. We have to move some furniture. The spokes were coming out of the pockets every time we opened it seemingly because they're not deep enough. I put some Velcro inside the pockets and that seems to have solved that problem. also the color is much more beige than gray which was one of the reasons I purchased this umbrella. I'm going to say that I would recommend it but with reservations.

Love it, big and beautiful, the only reason I gave 4 stars instead of 5 is because I thought it would hold off rain for at least a little bit while under it, but rain comes straight through fabric. Otherwise, it's a great addition to our outdoor living room.

Product is exactly as described. The toughest part (as outlined by many in reviews) is the time it takes to fill the base with sand and water ... yet it's the most important part of the entire umbrella as it's what keeps it from falling over. This is not for the weak as sand is heavy enough, add water to an odd/awkward shaped base and it becomes an exercise in physical dexterity and strength. But spend the time, build it right and you'll have a very stable base that holds the umbrella in place with 15 to 18 MPH gusts ... something none of our other umbrella systems were ever capable of.

I purchased a Sunbrella online. It arrived with all the pieces and tax and everything in great condition. It is a two person job in filling the sand on the stand and putting up the umbrella. That is the only bummer. Looks fantastic super happy with the product!

We loved the cantilever umbrella with base that we bought from Sam's 5 years ago. We used it and used it, putting it away each Fall and bringing it out each Spring until the cover of the umbrella just became naturally overcome with stains from leaves falling on it, moisture in the air, etc. The new one we bought is nice - but much shorter than the old one (we've had to build a base of stones underneath the base so that we don't have to duck our heads when we come out the door to the patio) and the lights are way to bright - we'll either replace them or just use other lights.

We bought one of these umbrellas for our pool area last year and couldn't wait to purchase another one this year so we can have ample shade. It has great features like the ability to swivel the umbrella with your hand from the pool.