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Customer reviews for Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash for
Samsung 5.0 cu. ft. Front Load Washer with Super Speed Wash
4.7 out of 5 stars
stars
1,559 ratings1,559 reviews
  1. 5 stars84% (1,302)
  2. 4 stars12% (190)
  3. 3 stars1% (23)
  4. 2 stars0% (7)
  5. 1 star2% (37)

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Showing 1,101-1,110 of 1,559 reviews
Sep 8, 2024
MatB
1 out of 5 stars review

Garbage.

Bought this in November of 22 and it's Sept 24 and already broken. Didn't use it much for over a year, as I was moving , and it's still toast. Warranty is only 1 year.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689
reply from SEA Care

We understand how disappointing it is to have your expectations from your washer fall short, MatB. We want to inquire about details on what is happening with your unit so that necessary support can be provided. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147512546, to help our team pull up your information when you message us. Have a great day. -John

Jan 17, 2025
Huntsaver
5 out of 5 stars review

Best Washer!

[This review was collected as part of a promotion.] We have had this washer installed for a couple of months now and we love it. Not only does it look great, but the features and settings are excellent. This is the best washer we have had!

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689
Aug 14, 2023
Loyaltosamsung
5 out of 5 stars review

Great washing machine

[This review was collected as part of a promotion.] I bought this washer two weeks ago and I love it! It works great and the smart features are so easy to use.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689
Jun 10, 2023
Kristynleiann
5 out of 5 stars review

Great appliance

[This review was collected as part of a promotion.] Works well. Don’t really have any complaints. Leave door open when not in use to prevent mildew and odor.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689
Sep 10, 2023
Samsungfan
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I just bought this washer and I love the new technology! Inlove how we can use the phone to adjust settings

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689
Jan 4, 2025
SonnyJay1787
5 out of 5 stars review

IMPRESSIVE

[This review was collected as part of a promotion.] Extremely impressed with the speed of this washer. And how easily it is to program. I can do everything I need with the SmartThings app. The Steam cycles are a nice feature too.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689
Jun 21, 2025
WantheOwl
5 out of 5 stars review

Well balanced and big tumbler

[This review was collected as part of a promotion.] Shakes a lot less than our previous washers. Love the size of the tumbler and the SmartThings integration with my Galaxy phone

Review from Samsung US
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Jul 26, 2025
Farah
5 out of 5 stars review

Love the size the quality is too good

[This review was collected as part of a promotion.] I love the size and features it has lots of options to choose how heavy or light is the load. Color I choose is very beautiful with the bronze trim.

Review from Samsung US
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Feb 17, 2025
Samsung_NOT_AGAIN
1 out of 5 stars review

Fails after one year of use DO NOT PURCHASE.

Fails after one year of use DO NOT PURCHASE. Vibration is so bad that we can no longer use and repair is going to be more then a new one. So going to have to switch to another brand. What a waste of money!

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689
reply from SEA Care

Hi there, We know the importance of having a reliable appliance at home. All we want is to assist you with your washer. Below is a link to help with your washer that is vibrating too much. To view the full instructions and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP". Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016/ We would love to speak with you to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148441438) to help our team pull up your information when you message us. Thank you. -Kimberly

Jun 18, 2025
Mary
5 out of 5 stars review

Easy to used

[This review was collected as part of a promotion.] This washer big 5.o cut for all family, beautiful color and door, digital graphic display, easy to use, I am happy for the purchased.

Review from Samsung US
Helpful?1WUQJ5YTSUJH15247417689