[This review was collected as part of a promotion.] We were looking to upgrade from our current 20-plus year old washer and like the features and capacity that the Samsung washer offered. Not to mention, they look great! We've had this for about two months and absolutely love it so far. Huge capacity, great features and easy to use. We love the we can control it with Smart Things on our Samsung fridge!

Bought in March maybe April with extended protection plan in 2022 October 2024 machine has had a total failure in dampeners/platform been waiting over a week for repair/replacement. I've had more inexpensive makes/models last for 10 + years without a single problem door will leak at times from small vent hole in bottom. Great features quiet operation. But not quality or value very disappointed.

Failing at the 1yr mark, bearing on the drum is going out with a loud shriek on the spin cycle, tech came out to look it over and said it was a bearing going out, called it in and they told him no parts to repair, gonna have to replace the washer, going on three weeks and still waiting on my replacement washer.

[This review was collected as part of a promotion.] I bought this machine a week ago and I absolutely love it!!! it’s been perfect. Does amazing washing on, everything comes out so clean and fresh. I also love the little giggles. It puts out when he’s done.

[This review was collected as part of a promotion.] Just got it and hooked it up and used it 12hr straight because my previous went out over 1 week ago with a family of 5 so alot of clothes to be washed, it has been awesome no flaws washed time it better than previous samsung washer and i can control it from my phone and it let's me know on my TV and phone when cycles are complete love it. It is a little louder than I like but nothing outrageous. It hooks to smart things so love that.

[This review was collected as part of a promotion.] We are so pleased with our new washer. Had to jump right in and use the steam sanitize feature for some tough stains and we were really impressed. We had heard that some Samsung motors could be loud and vibrate quite a bit but not ours. I believe the new motor model made all the difference. We have the match dryer as well and are just as pleased with that.

I bought this set about a month ago and I am more disappointed in the quality than anything. Let me start of by saying my previous set lasted set years without a single dent, this washer and dryer set is made so cheaply that you can’t even set a bottle of laundry detergent on it without it getting a dent and scratches, no there was nothing on the bottle that should have caused any scratches or dents but there is a dent and scratches already, the front of the washer looks like it’s not lined up correctly and the metal on the front of the washer looks like it is bowing in somehow. I would not have bought this set if I knew how cheap the materials to make it must be. It’s working but i honestly expected much better quality from Samsung. The features that it has are pretty cool but I am very disappointed in the design quality and durability.

[This review was collected as part of a promotion.] Still learning, but initially the touch sensitive power button has been accidentally pressed a few times, too sensitive, and there doesn’t seem to be a way to save the preset settings we use most. Only the factory loaded presets. It can kind of be a pain to adjust all of the details for every load . Will update when some time has passed

[This review was collected as part of a promotion.] I just received my Super Speed Wash High Efficiency Stackable Front-Load Washer (Brushed Black) yesterday, and it’s amazing! The design is sleek and modern, the steam cycle works great, and the extra-large capacity makes laundry so much easier. It’s also very quiet and energy efficient. Definitely happy with this purchase!

[This review was collected as part of a promotion.] Purchased a week ago. Chose the cream and hold. Beautiful appliance. Quiet operation. Deep cleans very well. My son is a welder and his work clothes are super dirty with grit and grime. This washer cleans them so much better than the last. I haven’t used the steam function yet. Great features for all types of loads.