Thank you for taking the time to share your feedback. We’re sorry to hear that this product did not fully meet your expectations, and we appreciate you letting us know about your experience. Your comments are important to us and are shared with our product team as we continue to improve our designs and performance. If you feel that your unit is not working properly, please contact our Consumer Assistance Team at 1-800-726-0190.

Thank you for sharing your feedback. We’re sorry this coffee maker did not meet your expectations. If you’d like to discuss your experience or explore options under the 3-year warranty, please feel free to call our Consumer Service team at 1‑800‑726‑0190.

Thank you for sharing your feedback, and we’re glad to hear you’ve requested a replacement. We appreciate your remarks and hope your new unit provides the seamless brewing experience you expect.