I received a black one of these by mistake. I did not like how it looked so I returned it for a white one of the same model. I have never had a 2-in-one before. I can say I really like the convenience of having this. It did take a learning curve but now it is no problem at all. One of the features I really like is the ability to turn off the back light on the panel, and of course the good tasting coffee.

Pod side didn't work on original coffee maker, but does on replacement unit. Replacement process was slower than I would have liked, especially since I bought the unit to brew coffee for wedding guests at my house. Have only run rinse cycle on the pod side so far, but at least it's promising. Pump is a little noisy when it first starts, and when it finishes (both sides), but we can live with it. Otherwise, very beautiful unit that has received several comments already.

This is my second 2-IN-1 Coffeemaker from Cuisinart. The first served for several years and finally just gave out. I love the convenience of being able to choose between a pot and a pod, and the 12-oz option is a plus. My only comments are these: (1) The "pod" side of the machine feels flimsy when operated. Hope it lasts, but every time I push the lid down I almost expect it to break. (2) I wish there were a better way to fill the water receptacle for the carafe. Water tends to stray unless you are SUPER slow and careful while filling. Still, it's a great machine that has way more positives than negatives. I would recommend it.

I love the coffee pot after an hour and half trying to get the pod to work. I then googled and learned that you have to press a tiny dome button for 10 seconds and the pod light starts to blink. The location of this button is behind where you would place the pod. There should have been at least a slip of paper in the trouble shooting area of the booklet with this information… who would know?!!

The coffee maker works great, the flip down level for the single cup side is what was needed. I had the first version of this, and had to use a small ice cream cup to lift my coffee mug higher to the drip so it didn't splash everywhere. I bout this newer version for the ice coffee feature. However, I'm disappointed, it brews hot, and it didn't explain that, even though you have to add ice when brewing, it melts immediately.

I wanted a coffee maker with a glass craft & a single cup option. This was the best choice after buying three different Cuisinart coffee makers. I do recommend this one so far, however steer clear of the coffee maker that has the coffee grinder in it. It turned on by itself in the middle of the night with out being programmed to do so, I had to unplug it to get it to stop. Plus the grounds are super messy and annoying to clean. It’s a muddy mess inside of the unit to deal with every day.

Have been a Keurig user for many years, but seem to continuously have issues regardless of regular maintenance which requires me to replace it every year or two. I decided it was time to try something that may have better longevity. Have only had this one for about a month, but using either the coffee pot side or pod side every day and have had no issues so far.

So far it's been great! Makes a great cup of coffee in the carafe and the pod function works better than my old Keurig; it's especially easy to refill the water reservoir using the internal handle. If its reliable for a few years, it will have been a perfect purchase for me.

Perfect coffee maker when you're looking for a machine that makes both single serve and a pot when needed. Easy to use and has wonderful features such as adjustable carafe temperature for those that like your second cup to be as hot as the first one was. The BOLD brew makes it strong for those that like a strong brew, it also makes the lighter coffee blends stronger. The POD feature lets you select how many ounces you would like to brew with each pod. For those that love iced coffee that feature is also available. The only thing I would change would be to add a back light on the display screen and brighter markings on the water reservoir.

I bought the SS-16 to replace a 5 year old SS-15 model. This unit has improved upon some of the negative features of the older model. Here are the improvements: 1. Older model would splash all over counter when brewing single serve unless you used a tall travel mug. This model has a flip shelf so that you can use shorter mugs without making a mess or having to hold the cup close to the dispenser while brewing. 2. This model has the single serve and regular brew sides reversed. This allows you to pour water into the regular brew side much easier since the larger reservoir opening is on the right side of the machine. On the older model, the larger opening was just to the left of the single serve side(middle of the machine) making it difficult to pour the water in the reservoir. 3. The needle which punctures the k-cup is cone shaped on the newer model with the water opening toward the back of the needle. On the older model, the needle was a small metal cylinder with a hole in the center. The older model would sometimes split the k-cup and cause the grinds to back up in the unit and make a mess. Hopefully, the design of the newer model has fixed that problem. To date, I have not had a k-cup explosion. This remains to be seen. 4. The warmer plate on the old machine started to rust. I believe this was due to the fact that the carafe would get water between the glass and the top plastic band and this water would slowly drip down the side of the carafe and puddle on the warmer plate. Because the warmer plate was constantly wet, I believe this caused the plate to rust. On the SS-16, I don’t have any water getting between the glass carafe and the top plastic band and dripping down the side. I also don’t plan on washing the carafe in the dishwasher as I don’t know if this could be what caused the older one to leak. I’ve used this pot for over a month. Overall, I like the fact that I can brew a regular pot of coffee or make a single cup using one machine. I like the fact that I am not forced to make a specific number of cups of coffee on the regular brew side. Many combo machines retain water in an internal reservoir and force the user to make a specified number of cups. This machine does not retain any water after brewing. On the regular serve side, you brew as much coffee as there is water in the reservoir. On the single serve side, the water reservoir is removable, so it can be emptied when not in use. Most Keurig machines retain water in an internal reservoir which seems like it can be a breeding ground for mold due to the stagnant water in the machine. I like that this machine does not do that. I make a full pot of coffee almost every day, and if not, I’ll have a few k-cups instead. I hope I can get 5 years of daily usage out of this machine.