Purchased this morning. Excited to have a duo option. Unboxed it. Washed it all up. Installed the filters. Ran the initial setup on the carafe side. Solid! Ran the initial setup on the Pod side… Nadda! The button doesn't even work! Doesn't light up. Zero functionality. Next time plug it in first before you go through all the hassle of getting everything wet thus delaying its immediate return.

I received a black one of these by mistake. I did not like how it looked so I returned it for a white one of the same model. I have never had a 2-in-one before. I can say I really like the convenience of having this. It did take a learning curve but now it is no problem at all. One of the features I really like is the ability to turn off the back light on the panel, and of course the good tasting coffee.

I have had many auto coffee makers, but this one is the easiest to operate a few buttons and my wife is enjoying her K-cup, and I have the Carafe for coffee, did I say it's so easy to fill too, and the 3 heat settings makes it a Keeper for this family.

We love this product. We have always had Cuisinart coffee makers and thought they were great. We decided to upgrade to the unit with single serve and traditional coffee maker. It looks beautiful and works beautifully. It doesn't take up too much counter area. The set up was super easy. Highly recommended this coffee maker.

awesome. does what i like and makes it easy. my only knock and maybe with all pod based brews is the coffee is not as hot as i like it to be. i tend to make a small 4 cup pot instead of going the pod route. i do like the reusable pod to use my own coffee. i bought extras so i had some in rotation as they need to dry out before using again. i use the program feature as well. it is nice to set it for a time and the coffee is waiting on you.

I purchased two of these coffee makers within two weeks. I was so excited because it had everything I wanted. On the third use, the hot plate began smoking very badly. It filled my kitchen. I reported it and returned it. After ordering a second one, the single pod button wouldn’t even turn on. I was extremely disappointed because all Cuisinart products I have are great.

Purchased this coffee maker for the features, the ability to single serve or use the carafe because we have purchased two other coffee makers from Cuisinart in the past with excellent results. Unfortunately, this model did not work right out of the box, issues with the controls & buttons, they did not work properly even when following the instructions in the manual. The single serve side would not work at all. Promptly returned it after reading about others having same issue. Where is the Quality Control, obviously Cuisinart has a problem with this model.

This SS-16Coffee Center is a replacement for an older Coffee Center that we used for several years; an SS-15. There are several improvements in the SS-16. The controls are more intuitive and easier to use. The single serve side has a larger water reservoir and it has a coffee cup flip open stand when making coffee. The flip open stand can closed to be used for tall tumblers. The orientation of the single serve component has been switched to the left side of the machine. This makes the Coffee Center easier to fill and access to the carafe for right-handed users. Good upgrade to the older model.

[This review was collected as part of a promotion.] I bought the 2-in-1 coffee maker 2 weeks ago. It is high quality and sturdy. I like that the lid to the carafe snaps on and is not hinged. It makes a fantastic cup of coffee. I’m not thrilled that I have to change filters every 60 cups.

We have always loved Cuisinart appliances. This is no exception. When our Keurig died we started looking for an option that would do both the k-cups and pot. This is the nicest one on the market. Easy to understand and straightforward. We love it!