We’re sorry to hear the single‑serve pod maker on your Coffee Center® 2‑in‑1 Coffeemaker stopped working and appreciate you sharing your experience. We recommend checking that the pod holder and brew head are properly seated and cleaning the puncture needle area, as buildup or misalignment can sometimes affect performance. Our Consumer Assistance Center can help review troubleshooting or support options at 1‑800‑726‑0190—please reference Ticket #8900582837 when calling. Thank you for your feedback, as it helps us make improvements to future models.

We’re sorry to hear that the K-Cup/Pod side of your machine didn’t work as expected. While the carafe function performed well, it sounds like your unit may not have been operating properly on the pod side. Your feedback will be shared with our product team for review. For assistance with a replacement or troubleshooting on another unit, please contact our Consumer Assistance team at 1‑800‑726‑0190.

Thank you for sharing your experience with the Cuisinart 2‑in‑1 Coffeemaker. We’re glad to hear our Consumer Assistance Center was able to assist and arrange a replacement for your single‑serve issue; if you need any additional support during the process, please feel free to contact us again at 1-800-726-0190 and reference your warranty Ticket #. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thank you for your feedback, as it helps us continue improving future models.