We're sorry to hear that the Coffee Center® 2-IN-1 Coffeemaker SS-16 did not meet your expectations. We understand how frustrating it can be when a product feels overly complicated, for the single-serve feature, we recommend ensuring the correct brewing mode, serving size, and pod or filter assembly are selected, as setup requirements can vary between brewing options. If you continue to have difficulty with operation or feel the instructions did not adequately address your concerns, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for taking the time to share your feedback—your comments help us improve product instructions, usability, and future consumer experiences.

Hello- \n\nWe are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389737. If you email us, please use the subject line ‘Cuisinart Review’. \n\nCuisinart Consumer Care Team

Thank you for your feedback, MAHLER725 — we’re very sorry to hear about the issues with your Cuisinart 2-in-1 Coffeemaker. Please contact our team at 1-800-726-0190 and reference ticket 8900431535 so we can assist you further.

We're sorry to hear about your experience with the single-serve side of your Cuisinart 2-in-1 Coffeemaker. We understand you've already completed the recommended troubleshooting without success and your desire to return. In the future, before returning a product, we encourage you to contact our Consumer Assistance Center at 1-800-726-0190 as we may be able to provide additional troubleshooting or review warranty options. Thank you for sharing your feedback—your comments are valuable to us and help us continue improving our products and consumer experience.