We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. Thank you for letting us know.

Thank you for reaching out regarding your concern. We wanted to let you know that we’ve already sent an email addressing this issue and outlining the next steps. If you haven’t received it or need further assistance, please contact our Consumer Assistance team at 1-800-726-0190 and reference ticket 8900425905.

We're sorry to hear your Cuisinart 2-in-1 Coffeemaker stopped working after only a couple of uses. To help rule out common issues, we recommend ensuring the unit is plugged directly into a working outlet, checking that all removable components are properly seated, and allowing the coffeemaker to cool completely before attempting to restart it. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901036888 so we can review your experience and provide additional assistance. Thank you for sharing your feedback—your comments help us improve the quality, reliability, and performance of future models.

We’re sorry to hear your 2-in-1 Coffeemaker stopped working so soon, as this is not the reliability we strive to provide. We recommend checking that the unit is fully descaled, the water reservoir is properly seated, and trying a different outlet to rule out power issues. Our team would be happy to assist with troubleshooting and review warranty options at 1-800-726-0190 Ticket #8901014209. Thank you for your feedback—it helps us improve future models.

We’re sorry to hear the coffeemaker did not meet your expectations, especially after limited use over the past year. For best performance, we recommend regular cleaning and descaling as outlined in the use and care instructions, as buildup can impact brewing function over time. We’d like the opportunity to assist further—please contact our Consumer Assistance Center at 1-800-726-0190 so we can review support options. Thank you for sharing your feedback, as it helps us improve future models and offerings.

We’d like to assist you further, and many of our products are backed by a 3-year warranty. Please reach out to our Customer Service team at your convenience so we can review the issue and help find the best solution.