We’re very sorry to hear how frustrating this appliance has been for you. That’s never the experience we want our customers to have, and we truly appreciate you taking the time to share your feedback. Please know that your comments will be shared with our team as we continue working to improve our products and overall experience.

We’re sorry to hear that your experience with the Cuisinart 2‑in‑1 Coffeemaker did not work out and understand how disappointing it can be to need to return a product. Thank you for sharing your feedback, as it helps us improve future models and the overall customer experience.

We’re truly sorry to hear about your experience and understand how frustrating it is to encounter the same error code repeatedly, especially after multiple replacements. We recommend ensuring both sides of the unit are properly seated, the water reservoirs are fully inserted, and the unit is reset by unplugging it for several minutes, as persistent error codes can sometimes be related to alignment or scale buildup; our Consumer Assistance Center can review this in detail at 1-800-726-0190 and reference your warranty Ticket #. Our team would welcome the opportunity to help determine a more reliable resolution moving forward. Thank you for your feedback—your experience is valuable and helps us make improvements on future